Description

Your Opportunity

We're looking for a product leader who cares deeply about elegantly solving the observability challenges faced by modern developers and operators.

With over 2 billion data samples every minute, New Relic runs one of the largest SaaS data collection systems in the world. As a Senior Product Manager on the Telemetry Data Platform team, you'll be working closely with our customers and teams as we invent new ways for our customers to get full visibility into the performance of their Node and .NET applications by owning the product roadmap for its instrumentation agents.

What You'll Do

• Product strategy and execution: Own strategy and execution of full product lifecycle informed by customer and market insights, data analysis, competitive landscape, and company direction.
• Customer interactions: Proactively work with prospects and customers to learn about the problems they are trying to solve, build great relationships, and inform product direction.
• Leadership: Use product strategy to align and partner with cross-functional leaders. Establish credibility and strong working relationships with collaborators across the organization. Lead internal and external product promotion, education, and support.
• Outcomes: Define success metrics for initiatives, use data to drive decisions, and build a culture passionate about outcomes.

Your Qualifications

Must-have:

• 5+ years experience of product management experience (ideally with SaaS products)
• Strong background in product management practices, tools, and framework
• Proven track record of decision-making, balancing business, customer, and stakeholder needs
• Ability to collaborate with cross-functional teams, lead via influence and perseverance, and use data to drive decisions
• Excellent written and oral communication skills that include the ability to clearly articulate business needs and customer problems as a context for collaboration to best solve complex problems
• Comfort in a fast-paced, changing software business environment

Nice-to-have:

• Good understanding of DevOps with an understanding of how modern software is built, packaged, and deployed
• Experience writing software in Node or .NET
• Product Manager experience at a technical B2B company
• Experience working in open source
• Experience with application monitoring tools

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy