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Top IT Support & Helpdesk Jobs in Washington DC,
Financial Services
Lead and scale Application Support for a B2B SaaS digital banking platform. Own strategy, KPIs, incident management, cross-functional governance, manager development, tooling (ServiceNow/Jira), and client experience to improve stability, reduce incidents, and drive retention.
Top Skills:
Alkami Support HubC#Cloud ArchitecturesConfluenceIisJIRAServicenowSQL ServerWeb Services/Apis
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