Top Tech Jobs & Startup Jobs in Washington DC,

Lead the Operational Experience product for the internal Pair Order Management System. Build a measurement framework (AHT by intent), create a cost-of-service model, identify high-cost/high-frequency CX work, and prioritize a roadmap with defensible ROI. Drive discovery with CX, lead agile rituals, define efficiency metrics, and partner with Engineering, Design, and Analytics to deliver measurable operational improvements.

Lead complex communications and creative accounts from strategy through execution. Serve as trusted client advisor, manage projects and teams, mentor juniors, ensure quality, drive process improvements and organic growth, and coordinate cross-disciplinary work including digital and multimedia.

Own and optimize the ATS (Ashby), build recruiter capacity models, design recruiting workflows, and deliver dashboards and analytics. Partner with recruiters, finance, people, and IT to improve processes, automate tasks, ensure data integrity, and support leadership hiring decisions at scale.

Own end-to-end accounting for a high-growth AI+SaaS company: lead month/quarter/year close, SaaS revenue recognition (ASC 606), run bi-weekly payroll in ADP, manage AR/AP, coordinate audits and tax, design internal controls and policies, serve as NetSuite power user, and manage a two-person accounting team while partnering with FP&A, Sales, and Legal to support fundraising and M&A.

Lead product initiatives from discovery through launch for healthcare SaaS products using analytics and ML. Own roadmap, prioritize backlog, partner with engineering/design/data, use qualitative and quantitative evidence, and drive adoption and measurable customer impact.

Own full sales cycle for a B2B outbound quota: prospect and build pipeline from scratch, run discovery, create urgency, engage multiple stakeholders at mid-market and enterprise brokerages, and close consultative deals. Operate independently in a remote, startup environment and collaborate across time zones when needed.

Lead frontend development for native iOS and Android apps using React Native. Turn Figma designs into high-performance screens, ship end-to-end releases to App Store and Google Play, optimize performance and startup time, design architecture and state management, own code quality and reviews, implement rich animations and gestures, integrate APIs and AI features, and maintain analytics, logging, and monitoring.

Lead end-to-end GenAI and agentic AI product initiatives for enterprise clients: define strategy and roadmap, run discovery and experiments, prototype and productionize agents, establish evaluation metrics and guardrails, manage deliveries, and partner with stakeholders and AWS to ensure scalable, secure deployments.

Lead execution and day-to-day operations for a globally distributed engineering team (~10 engineers). Own sprint commitments, release cycles, incident management/on-call, asynchronous processes, and delivery metrics (DORA). Champion AI-augmented development, mentor engineers, and balance planned roadmap work with reactive bug triage to maintain high velocity and uptime.

Lead on-site transitions of experienced Financial Advisors and their teams to Baird, supporting branch openings and acquisitions, ensuring accurate account setup, compliance adherence, client-focused onboarding, troubleshooting issues, training staff, and coordinating with internal partners to resume normal business operations.