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Top Customer Success Jobs in San Francisco, CA
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eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Trust & Safety Sr. Specialist, you will address user concerns through various communication channels, investigate and mediate disputes, and ensure compliance with Thumbtack's policies. You'll work closely with users to resolve issues while maintaining the integrity of the Thumbtack brand.
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager is responsible for managing relationships with insurance clients, ensuring service excellence, and overseeing financial performance. They will engage with cross-functional teams to meet client needs, deliver business reviews, and advocate for client interests within the company.
Top Skills:
Business Intelligence ToolsCrm SoftwareGoogle SuiteHubspotSalesforce CRMSigma
Cloud • Information Technology • Security • Software
As a Customer Success Manager, you will build and maintain customer relationships to drive product adoption and advocacy. This includes acting as a trusted advisor, educating customers, tracking health scores, and collaborating cross-functionally. Your role will be integral in supporting customers' success and engaging with various teams to ensure retention and expansion opportunities.
Top Skills:
Risk Cloud
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Healthtech • Social Impact • Software
The Technical Expert will enhance customer experience by driving product issue resolution from discovery to resolution, triaging internal tickets, identifying bugs, and creating documentation on troubleshooting. They will collaborate with various teams to synthesize product insights and develop solutions to common customer pain points.
Top Skills:
SQL
Healthtech • HR Tech • Software
The Senior Customer Success Manager at Vivian Health will develop strategic relationships with staffing agencies, drive revenue growth through upsell opportunities, ensure client success, advocate for client needs, and foster innovation in customer engagement.
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
As a Client Campaign Manager at Veritone, you will optimize advertising campaigns to meet goals, analyze large datasets for insights, monitor live campaigns for performance, and communicate with clients for resolution of issues. You'll also collaborate with sales teams during pre-sales calls.
Top Skills:
ExcelSQL
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Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
Collectors is seeking a Pricing Results Specialist with expertise in sports cards to review and adjust customer-selected submission service levels on PSA orders. Responsibilities include reviewing pricing accuracy, staying updated on collectibles pricing, and identifying improvements. Candidates should have firsthand knowledge of sports cards, background in operations or customer service, and proficiency in Word, Excel, and custom processing systems.
Top Skills:
ExcelWord
eCommerce • Food • Software
The Fraud & Identity Specialist will be responsible for preventing fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security of the Instacart platform.
Fintech • Financial Services
As a Customer Service Representative, you will be the main contact for clients, providing caring support throughout their journey in financial hardship programs. You will handle high-volume calls, resolve issues, and maintain positive client relationships while ensuring compliance with company standards.
Healthtech
Alma aims to simplify access to affordable mental health care for therapists by providing tools for business management and growth. They invite candidates to register for future opportunities and encourage them to check their job board regularly.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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