Top Customer Success Jobs in San Francisco, CA
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Collects and follows up on accounts for payment, handles billing procedures, communicates with clients and vendors, ensures compliance with legal rules and regulations. Requires high school diploma or equivalent, Associate's degree, billing and health care experience, proficiency in Microsoft Excel, Word, and Outlook.
Customer Support Representative at DeleteMe, a leading online privacy company, responsible for handling customer inquiries, concerns, and feedback via phone, live chat, and email to provide timely resolutions. Assist with onboarding, address product inquiries, handle complaints, and communicate feedback to the product team. Required to have previous customer support experience, availability during business hours, good interpersonal and communication skills, and proficiency in technology and systems.
As a Senior Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Federal customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. You are their day-to-day contact, building relationships with customers and driving outcomes, adoption, and delivering time-to-value.
As a Legal Contract Specialist at MariaDB, you will review, draft, and negotiate commercial contracts, ensure compliance with company policies and laws, mitigate legal risks, and provide legal support to the sales team. This remote position requires at least 2 years of experience and strong organizational skills.
Seeking an experienced Manager, Customer Success Operations to lead the CS Operations team in a remote position. Responsibilities include metrics-driven leadership, strategic vision, headcount planning, tool optimization, project management, foundation building, continuous improvement, and collaboration with other departments.
The Oakleaf Group is a mortgage and financial services consulting firm specializing in risk management and financial modeling for the mortgage and banking industries. They prioritize long-term client relationships and align goals with client success. They offer competitive compensation, healthcare benefits, and emphasize equal employment opportunity and accommodations for job seekers with disabilities.
The Client Success Manager at Opus 2 is responsible for building client satisfaction, loyalty, and advocacy to ensure long-term retention. Duties include developing account plans, conducting quarterly business reviews, managing client relationships, resolving conflicts, and driving revenue growth through renewals.
Seeking a Senior OSINT Training Specialist to develop and deliver training programs for customers in the public and private sectors. Responsibilities include designing training curricula, delivering engagements, creating multimedia content, and providing deployment support. Must have at least 7 years of relevant experience and expertise in intelligence operations and investigations. Security clearance required.
Provide exceptional customer service by handling assumption queries and resolving customer issues. Manage assumption queue, conduct data entry, and uphold confidentiality and data security. Represent the company professionally and build customer relationships through active listening and quick complaint resolution.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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