Top Customer Success Jobs in San Francisco, CA
The Altra Technical Representative at Altra is responsible for leading and executing seasonal go-to-market and service strategies in distribution channels within an assigned territory. This role involves fostering growth, awareness, and relationships with retailers and consumers to drive sell-through of Altra products. The position requires frequent travel, weekend work, and participation in events and races.
Responsible for planning, procurement, and execution of COBRA, Direct-bill, and myFlexSpend projects. Acts as a technical resource for systems, processes, and compliance. Interacts with regulatory guidelines and resolves issues. Supports call and case queues, communicates effectively, and partners in escalations. Collaborates with various service delivery teams and participates in training and root cause analysis. Must uphold security standards and maintain professionalism and confidentiality. No supervisory responsibilities.
The Application Support Specialist serves as a primary support liaison between the company and the customer, resolving complex customer-related software issues associated with Trimble Construction’s products. Responsibilities include assisting customers with software systems, developing solution guides, and communicating technical concepts clearly. Encouraged education includes a degree in business, accounting, or relevant discipline. Experience in construction industry and familiarity with Salesforce and Google Suite are a plus. The position is based in Portland, OR and Knoxville, TN on a hybrid work arrangement.
Responsible for developing and executing customer training programs to drive product engagement and enhance customer experience. Collaborate with cross-functional teams to gather feedback and create educational materials. Manage training programs, analyze effectiveness, and create self-help content. Bachelor's degree in related field required.
The API Support Specialist will be responsible for managing public API support tickets, assisting customers in utilizing it effectively, and ensuring all related documentation is current and comprehensive. This role involves direct customer interaction, certification of new integrations, and collaboration with the development team to maintain API standards.
Seeking a Client Consultant to provide expert guidance and personalized support to parents at Think Academy US. Responsibilities include guiding parents through consultations, addressing concerns, and fostering positive relationships with parents and students.
As a Solutions Manager at Tekion, you will be responsible for revenue growth by selling our complex software solutions and solving automotive dealership challenges. You will consult with dealership owners on how to improve their entire operations, from technology to process, and negotiate multi-million-dollar contracts for technological transformation.
Seeking an energetic Product Support Specialist to interact with clients, handle tickets, create documentation, diagnose defects, and provide exceptional customer service. Must have 2+ years of experience in a similar role and strong communication skills.
The Client Support Specialist at Charlie Health is responsible for providing exceptional customer service and care coordination to clients and families throughout their treatment programs. They act as a primary point of contact, resolving concerns efficiently and ensuring all client needs are met.
The Carline Specialist Technician must be highly skilled in diagnostic procedures, communicate effectively with customers, and document calls and repairs accurately. They should have a strong diagnostic skill set and be capable of handling multiple transactions daily. The role requires comprehensive knowledge of automotive diagnostics tools and procedures.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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