Top Customer Success Jobs in San Francisco, CA

The Customer Engagement Representative at Covetrus plays a key role in providing exceptional service and support to veterinary clinic and hospital customers. Responsibilities include managing customer orders, resolving issues, and collaborating with internal departments to ensure a high level of customer satisfaction.

The Digital Experience Specialist role at Plexus Corp. involves managing digital activations and optimizing online presence to engage target audiences effectively. The position plays a key role in driving the brand building goals and fostering a culture of continuous improvement in the digital landscape.

Manage client accounts, oversee client services, make strategy decisions, work with internal teams, identify areas for improvement, communicate effectively with clients, require 3-5 years of digital marketing agency experience, and work in a fast-paced environment.

The Regional Director, Enterprise Customer Success at Omada Health is responsible for nurturing and growing a team of skilled customer success managers. This role involves overseeing training and development, managing strong client relationships, driving customer satisfaction and product adoption, influencing internal growth strategies, and facilitating cross-functional collaboration. The ideal candidate should have a bachelor's degree, 8+ years of relevant experience, and a background in leading or managing teams in the employee benefits or virtual health space.

As a Customer Success Manager I on the Implementation team, you will lead customers through onboarding, training, and providing technical guidance. Responsibilities include managing onboarding process, collaborating with internal teams, driving product adoption, and maintaining documentation. Qualifications include 2-4 years of SaaS or FinTech experience, strong communication skills, troubleshooting abilities, and risk mitigation.

The Customer Success Manager is responsible for ensuring customers achieve their desired outcomes while using ComplexCare Solution's products and services. They work to drive adoption, renewals, expansion, and advocacy across the assigned portfolio. Responsibilities include strategic account planning, leading meetings, proactively identifying risks, managing renewals and expansions, building relationships with customer leadership, and providing guidance to achieve desired outcomes.

The Senior Customer Success Manager at Vercel will manage a portfolio of Enterprise customers, drive incremental value by guiding customers through training and adoption of best practices, maintain high customer engagement and satisfaction, and collaborate with the Sales team on expansion opportunities. This role requires 5+ years of professional experience in B2B / SaaS, expertise in developer tools and infrastructure, and strong relationship management skills from developers to C-suite level.