Top Customer Success Jobs in San Francisco, CA
Senior Customer Success Manager responsible for maximizing customers' ROI in the Workiva Platform through relationship building, strategic advising, and driving widespread adoption. Collaborate with internal teams, manage customer lifecycle, and achieve revenue retention targets in high-value named accounts.
As a Strategic Customer Success Manager at Smartcat, you will be responsible for owning a portfolio of 15-20 Strategic Accounts, driving utilization, adoption, and expansion across the enterprise. Your key outcomes include reaching quarterly objectives, accelerating engagement with users, uncovering growth opportunities, and partnering with various teams to enable growth. Requirements include 5+ years in customer success, project management background, and strong data analysis skills.
The Customer Success VP/Executive at Prominence is responsible for driving customer revenue growth post-sale by managing executive relationships, providing strategic solutions, and ensuring value delivery and trust building. The role involves identifying revenue opportunities, managing performance, and maintaining strong customer references and KLAS rankings.
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Customer Experience Associate at a technology company specializing in sports and entertainment experiences. Responsibilities include providing exceptional customer service, managing customer communications, promoting the brand, and advocating for players. Requires availability for varying shifts, proficiency in Zendesk and Microsoft Office, and strong communication skills.
The Enterprise Customer Success Manager at PatientIQ is responsible for owning the success, retention, and growth of clients by helping them maximize the use of the PatientIQ product and services. They build relationships with key customer executives, deliver business reviews, and collaborate with internal teams to drive product improvement.
Exemplary customer service by processing group disability claims in a timely and accurate fashion. Manages STD block of claims, creates individual claim action plans, and makes claim decisions. Responsible for accurate financial decisions on claims.
The Sr Customer Advocate in the Office of the Chief Commercial Officer (CCO) at ServiceNow will design and execute high-impact customer programs in the AMS region, working closely with senior executives and strategic customers. This role involves preparing the CCO for major customer interactions and ensuring exceptional customer experiences.
The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.
The Customer Success Manager at BlueConic will work with customers to drive sustainable long-term value and retention through the customer lifecycle. Responsibilities include account management, success planning, renewal processes, and effective communication with key stakeholders.
As an Enablement Specialist at CompanyCam, you will assist in creating initiatives and programs to enable customer-facing teams. Your responsibilities include coordinating with departments, leading feedback meetings, creating training content, developing metrics, onboarding new hires, and more. The role focuses on enhancing team performance, promoting growth, and driving revenue. The starting salary range for this position is $70,000 to $75,000 with additional benefits and equity offered.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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