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Top Customer Success Jobs in San Francisco, CA
Cloud • Software
The Enterprise Solution Specialist will champion Procore's Preconstruction products, helping enterprise customers maximize value and drive adoption. This role involves consultative sales, collaborating cross-functionally, managing customer relationships, and presenting product benefits to achieve sales targets and minimize churn.
Top Skills:
CRMProcoreSaaSSalesforce
Healthtech
The Quality & QMS System Specialist will ensure quality compliance throughout the lifecycle of consumer and medical products. Responsibilities include managing quality documentation, assessing and investigating complaints, conducting internal audits, and overseeing training compliance for quality standards.
Top Skills:
Iso:13485
Software
The Senior Customer Success Manager at Halo will manage enterprise clients, developing strategic relationships, driving customer engagement, and providing insights for product innovation. Responsibilities include onboarding, account health monitoring, risk management, and ensuring contract renewals. This role requires proactive problem-solving, excellent communication skills, and the ability to influence product development based on customer feedback.
Featured Jobs
Healthtech
The Training Specialist will manage training content and deliver training sessions for new and existing customers. Responsibilities include developing training materials, tracking KPIs, and ensuring effective communication with clients to promote adoption of the platform. The role also involves collaboration with various teams within the organization to enhance customer training experiences.
Cloud • Security • Software
As a Senior Technical Support Engineer at Ping Identity, you will provide specialized support for premium customers, troubleshoot issues with identity solutions, manage customer expectations, and contribute to knowledge sharing within the team. Responsibilities include conducting troubleshooting sessions, analyzing problems, and ensuring service level agreements are met, while working a varied schedule to accommodate global support needs.
Top Skills:
ApacheAWSAzureCurlDockerIisKubernetesNginxO365PostmanSaaSTomcatWeblogicWebsphere
Hardware • Healthtech
The Retention Specialist at Medical Guardian will manage inbound and outbound calls, empathizing with clients to resolve issues and retain customers. Responsibilities include repricing for customers, ensuring satisfaction, achieving sales targets, and utilizing strong communication and time management skills.
Consumer Web • Marketing Tech • Social Impact • Software • Financial Services
The Client Strategy Lead at Beam will analyze data to deepen partnerships, optimize client-facing products, and manage key projects while enhancing internal processes. This role requires strong analytical skills and client engagement experience to drive revenue and social impact.
Top Skills:
ExcelSQL
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer ensures users maximize platform value by providing technical support, answering inquiries via various channels, and collaborating across departments. This role involves multitasking and requires strong organizational skills, technical knowledge of APIs, and familiarity with SaaS tools.
Top Skills:
SQL
Software • Web3
The Head of Customer Support will define and lead the support function at StackBlitz and Bolt.new, focusing on customer retention and satisfaction. Responsibilities include building a high-performing team, optimizing support operations with AI solutions, and collaborating cross-functionally to enhance the customer experience.
Computer Vision • Healthtech • Software
The Strategic Customer Success Manager is responsible for managing relationships with Dental Services Organizations, ensuring customer satisfaction and growth. Key duties include analyzing customer data for insights, onboarding new clients, developing success plans, and conducting proactive engagement strategies to maximize product adoption and renewals.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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