Top Customer Success Jobs in San Francisco, CA

Responsible for processing financial aid packages, reviewing disbursements, processing R2T4s, verification, and ensuring compliance with federal/state regulations in a university setting. Requires strong organizational skills, attention to detail, and the ability to work in a team environment.

SOCi is looking for a Customer Success Manager to grow long-term relationships with customers, drive account enablement and expansion, and impact enterprise social media management. The role involves serving as account owner, mitigating churn risk, and maintaining monthly recurring revenue for valued customers. The successful candidate will have a proven track record of exceeding sales and customer success goals, be highly organized, and possess strong analytical and problem-solving skills.

The Manager, Customer Success at Pindrop is responsible for enhancing customer relationships, driving product adoption, and managing customer expectations. They lead a team focused on serving as the voice of the customer internally and ensuring customer success. This role involves account planning, renewal management, customer satisfaction, and reducing churn while driving new business growth through advocacy and referenceability.

The Senior Procurement Specialist is responsible for overseeing the procurement of goods and services, focusing on software, telecommunication tools, and critical infrastructure. They collaborate with various departments, manage vendors, negotiate contracts, and ensure compliance with regulations. The role involves developing and executing procurement strategies to support organizational objectives and ensure cost-effective purchases. The ideal candidate has 5-7 years of experience in procurement within the healthcare or pharmaceutical industry, strong negotiation skills, and proficiency in procurement tools and software.

Manager-in-training: Support Specialist responsible for commanding territory, building client relationships, employing common sense, and communicating effectively. Remote work with world-class training and unique perks like vested renewals and exclusive leads.

Serve as the primary point of contact for enterprise clients, establish and maintain strong relationships, monitor client usage, provide guidance on leveraging the platform, advocate for clients internally, and stay informed about the market and competition.

As a Customer Experience Representative at BRUNT, you will engage with customers through phone, chat, and email channels to build lasting relationships and ensure their needs are met. You will contribute to customer support policies, become a product expert, and share insights with the organization.