Top Customer Success Jobs in San Francisco, CA
The Client Relationship Manager is responsible for cultivating and maintaining strong partnerships with Direct-to-Patient clients in the life sciences industry. This role involves delivering exceptional customer service, implementing temperature-controlled transport solutions, and collaborating with cross-functional teams to ensure operational excellence.
The Workforce Management Specialist plays a crucial role in ensuring that company telephonic goals are met by monitoring telephone delivery, creating agent schedules, and optimizing workforce management tools. Responsibilities also include real-time exception handling, call center reporting, and managing agent PTO requests.
The Training Specialist will oversee the training function for implementations and expansions, develop and deliver training content, communicate effectively with customers, track key performance indicators, collaborate with internal teams, and guide customers when issues arise.
The Total Loss Specialist I at Exeter Finance is responsible for monitoring, reviewing, and processing Total Loss and Insurance Repair functions according to regulations and policies. The role involves handling high-volume calls, performing calculations, and ensuring compliance with service levels and quality requirements.
The Customer Success Operations Analyst at Appspace will partner with the Customer Success team to drive effectiveness and efficiency. Responsibilities include analyzing data, creating playbooks, developing dashboards, and improving customer retention and upsell strategies.
As a Level 3 MongoDB Escalation Specialist, you will be responsible for providing expert assistance to customers' DBA teams. This includes gathering relevant data, investigating issues, and providing detailed analysis. You will also contribute to the open-source community through blog posts, forum questions, and knowledge base articles. This is a remote role with a focus on MongoDB and related technologies.
Manage a large corpus of multilingual audio IVR prompts, QA and edit audio files, manage voice talent and localization vendor relationships, assist with IVR dialogue design and localization.
Customer Success Representative responsible for ensuring customer satisfaction, providing support, guidance, and training. Collaborating with sales and product teams to understand customer needs and drive product improvements. Conducting regular check-ins, analyzing customer data, and delivering training sessions.
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
The Systems Integration Specialist at Abbott is responsible for writing and executing system-related protocols, troubleshooting system issues, analyzing data, collaborating with cross-functional teams, and maintaining adherence to quality systems. The role requires a Bachelor's degree in Life or Physical Science, 2+ years of relevant work experience, knowledge of immunoassay development, and familiarity with regulations affecting IVDs and Biologics.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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