Top Customer Success Jobs in San Francisco, CA
The Customer Success Manager at People Data Labs plays a central role in helping customers realize the value of data products. Responsibilities include owning a book of business, collaborating on the customer lifecycle, negotiating renewals, tracking product metrics, and developing trusted advisor relationships.
Join our team as a Technical Support representative to provide exceptional service and support for ERP and Flock Management software in the agri-food technology industry.
The Director of Customer Success at Innovaccer will be responsible for managing a team of engineers and designers to deploy platform solutions in the healthcare industry. They will work closely with clients to understand their needs and deliver tailored solutions to drive adoption and ensure customer satisfaction. The role requires technical account management experience, analytical mindset, executive presence, and the ability to engage with senior-level clients.
As a Customer Support Specialist at Calendly, you will provide high-touch customer support via live chat, phone, and email, resolving tickets promptly and maintaining expert-level product knowledge. You will thrive in a fast-paced environment, collaborate with a customer-centric team, and make a direct impact on customer satisfaction. This role requires technical troubleshooting skills, exceptional written and verbal communication, and phenomenal time management.
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Customer Development Manager responsible for driving volume, revenue, and advancing customer relationships through proactive account management and sales initiatives. Requires communication with key decision-makers, conducting business reviews, identifying opportunities, and coordinating activities. Must have a Bachelor's degree and 1+ years of frontline sales experience.
Seeking a Customer Support Analyst to provide top-tier frontline support to customers by investigating, troubleshooting, and resolving issues across multiple channels. Must have 3+ years of experience in customer support, with a strong preference for experience in the mortgage industry.
Join Five9 as an Associate Customer Success Manager, responsible for being the trusted partner for customers, addressing issues, and delivering effective solutions. This role involves quarterbacking experiences between cross-functional teams and ensuring timely delivery of solutions to meet customer needs.
The Strategic Customer Experience Manager at Cologix is responsible for managing relationships with large enterprise Customers, implementing Customer experience strategies, and ensuring high levels of Customer satisfaction. They drive project completion, design and execute Customer experience strategies, and prioritize Customer needs within the company. This role involves coordinating with various teams, handling customer communications, and maintaining security standards for data centers and Customers.
Seeking a Customer Engagement Manager in the US to ensure Fortune 500 clients maximize the value of the AI negotiation system. Responsibilities include client success ownership, relationship management, lifecycle management, engagement and adoption, business understanding, feedback loop to product team, project leadership, reporting, and collaboration with cross-functional teams. Preferred qualifications include experience in SaaS Customer Success roles, procurement industry knowledge, problem-solving skills, organizational abilities, effective communication, corporate experience, and project management expertise.
As a Senior Customer Success Manager at Versapay, you will manage long-term relationships with customers and drive growth and retention strategies. You will advocate for customers, resolve issues, and propose improvements to enhance the customer journey. The role requires 5+ years of experience in a SaaS-based Customer Success role and a background in Merchant Services.
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