Top Customer Success Jobs in San Francisco, CA
As a 911 Team Representative, you will be responsible for responding to requests for information and assistance related to emergency services. You will maintain accurate data records, investigate address and PSAP data, and provide support to public safety professionals. The role requires strong organizational skills, attention to detail, and the ability to communicate technical information effectively.
The Customer Engagement Client Lead at dunnhumby works closely with clients to understand their needs, develop customer engagement workplans, manage key stakeholder relationships, and lead personalized strategies. Responsibilities include CRM planning, executing personalized offers, analyzing results, and driving customer experiences.
Storable is seeking a Client Success Manager for their Marine Division to build relationships with marine industry customers, provide guidance, and drive growth. Responsibilities include delivering value, educating customers on platform capabilities, and managing customer issues. Requirements include 3+ years of Client Success experience, analytical skills, and ability to support SaaS platforms. Bachelor's degree in a related field or 2+ years of relevant experience is required.
The Customer Success Manager at People Data Labs plays a central role in helping customers realize the value of data products. Responsibilities include owning a book of business, collaborating on the customer lifecycle, negotiating renewals, tracking product metrics, and developing trusted advisor relationships.
Join our team as a Technical Support representative to provide exceptional service and support for ERP and Flock Management software in the agri-food technology industry.
The Director of Customer Success at Innovaccer will be responsible for managing a team of engineers and designers to deploy platform solutions in the healthcare industry. They will work closely with clients to understand their needs and deliver tailored solutions to drive adoption and ensure customer satisfaction. The role requires technical account management experience, analytical mindset, executive presence, and the ability to engage with senior-level clients.
As a Customer Support Specialist at Calendly, you will provide high-touch customer support via live chat, phone, and email, resolving tickets promptly and maintaining expert-level product knowledge. You will thrive in a fast-paced environment, collaborate with a customer-centric team, and make a direct impact on customer satisfaction. This role requires technical troubleshooting skills, exceptional written and verbal communication, and phenomenal time management.
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Customer Development Manager responsible for driving volume, revenue, and advancing customer relationships through proactive account management and sales initiatives. Requires communication with key decision-makers, conducting business reviews, identifying opportunities, and coordinating activities. Must have a Bachelor's degree and 1+ years of frontline sales experience.
Seeking a Customer Support Analyst to provide top-tier frontline support to customers by investigating, troubleshooting, and resolving issues across multiple channels. Must have 3+ years of experience in customer support, with a strong preference for experience in the mortgage industry.
Join Five9 as an Associate Customer Success Manager, responsible for being the trusted partner for customers, addressing issues, and delivering effective solutions. This role involves quarterbacking experiences between cross-functional teams and ensuring timely delivery of solutions to meet customer needs.
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