Top Customer Success Jobs in San Francisco, CA
The Manager of Enterprise Customer Success leads a team dedicated to enhancing customer experiences and achieving retention goals within the SaaS sector. This role involves managing client relationships, overseeing onboarding, and ensuring customer satisfaction, while also contributing to team development and maintaining revenue targets.
The Client Success Manager at TheKey is responsible for ensuring high-quality, consistent care for clients by maintaining care plans, monitoring care delivery, and building strong relationships with clients and their support systems. This role involves reassessing client needs, improving care experiences, and ensuring satisfaction and retention through collaboration with team members and community resources.
The Sr. Client Partner at Pinterest will build trusted client relationships, develop tailored media strategies, and drive revenue growth through consultative sales. Responsibilities include leading strategic partnerships, collaborating with internal teams, and providing expert guidance on ad products to achieve client business goals.
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The Inventory Specialist II will support material availability for Clinical and R&D labs by managing inbound and outbound inventory, ensuring compliance with regulations, maintaining record keeping, conducting inventory counts, and operating ERP systems efficiently. The role involves interdepartmental collaboration to facilitate inventory management and support various operational initiatives.
The Senior Customer Success Manager ensures smooth customer renewals by collaborating with Operations to manage the customer lifecycle. They leverage insights to reduce churn, negotiate contracts, and uncover upsell opportunities, while advocating for the customer’s needs and improving Pilot’s offerings.
The Customer Support Engineer will help customers use API products, add customer-specific features, improve public documentation, enhance SDKs based on feedback, and scale model deployments. The role requires great communication skills and expertise in one or more programming languages that compile to machine code.
The Investment Team Associate will work closely with Bertram's Principals and Partners on private equity investments in Industrials, Consumer, or Business Services. Responsibilities include evaluating new investments, developing investment theses, managing portfolios, and executing deals.
The Logistics Specialist will oversee the shipping and receiving processes, managing logistics and distribution of supplies, ensuring timely delivery of materials, and maintaining compliance with regulations. Responsibilities include cost analysis, inventory accuracy, developing best practices, and improving operational efficiency.
LatchBio is looking for candidates who are passionate about their mission and want to contribute, even if they do not see a specific role listed. Applicants will have their resumes reviewed for potential fit with various teams.
As a Customer Tech Support Specialist at IntelliShift, you will provide technical support for hardware and software applications, resolving issues via Salesforce and working collaboratively with other teams. Responsibilities include documenting communications and achieving targets for call response rates and customer satisfaction scores.
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