Top Customer Success Jobs in San Francisco, CA
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As an Enterprise Customer Success Manager, you will be responsible for managing post-sales activities for Enterprise customers, developing relationships, ensuring customer success and satisfaction, and driving adoption and retention. You will work closely with various teams within the company and serve as the 'voice of the customer'.
Client Specialist role at CNA's Small Business Service Center team supporting US offices. Responsibilities include servicing small commercial book of business, analyzing policy transactions, counseling clients on coverages, identifying sales opportunities, maintaining licenses, and underwriting accounts within limited authority. Requires good understanding of insurance industry and strong communication skills.
The Client Success Director at Nextpoint is responsible for managing a portfolio of existing customers, ensuring customer engagement and ROI, and advocating for the company internally and externally. The role focuses on account retention, expansion, and building long-term relationships with customers.
Featured Jobs
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Drive adoption, retention, and expansion for a product people love, serving as the customer's trusted advisor and product expert. Help build Customer Success foundations, shape future products, and tackle impactful challenges.
Lead a team of success managers to engage with Enterprise customers, increase product adoption, improve renewal rates, and drive customer business value. Align with executive stakeholders, evolve customer success strategy, and ensure customers achieve ROI. Build and sustain high-performing success managers and collaborate cross-functionally to optimize customer satisfaction and revenue retention.
Client Partner role at Roblox working with premier brands from Entertainment to drive partner success and extend Roblox's importance in the entertainment landscape. Responsibilities include delivering sales targets, collaborating with brands and agencies, developing growth strategies, and measuring account performance. Requires 8+ years of Sales, Marketing, and Partnerships experience with a strong track record of success in a multifaceted environment.
The Client Value Partner (CVP) at Celonis will lead data-driven business transformation initiatives with strategic customers, drive value realization, and advocate for customer needs within the company.
The Customer Success Engineer at Crusoe Energy will support customers in developing and growing the carbon-reducing cloud. Responsibilities include troubleshooting, working with cross-functional teams, and ensuring customer challenges are resolved efficiently. Ideal candidates should have 2-5 years of customer support experience in cloud environments and strong communication skills. A bachelor's degree in IT, Computer Science, or related field is preferred.
Seeking a strategic and visionary leader for the role of Global Head of Customer Success at a software company. Responsibilities include developing customer success strategies, managing a global team, overseeing renewals, and driving customer engagement and advocacy. Candidate must have 10+ years of experience in customer success, strong leadership skills, and a focus on enterprise customers in the software industry.
Lead a team of Enterprise Customer Success Managers in the Northwest region, focusing on fostering strong client relationships, enhancing customer satisfaction, and driving revenue growth. Responsible for talent development, metrics ownership, customer success, thought leadership, and continuous improvement. Develop strategic relationships with key clients and support business reviews.
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