Top Customer Success Jobs in San Francisco, CA
The Customer Success Manager at Symbotic will drive partnerships with customers through a consultative approach to identify opportunities for product offerings and system capabilities. Responsibilities include ownership of specific parts of the Symbotic System, such as Inventory, Auto Inbound, Lifts/Manual Inbound/Drain, and Bots and Storage Structure/System.
As a Customer Success Manager, you will build lasting relationships with customers, ensure they derive maximum value from the service, and advocate for their success. Responsibilities include coordinating installation and training, developing engagement strategies, educating customers on product usage, and providing insights for product improvements.
The Client Engagement & Delivery Associate at Laudio is responsible for providing support for Laudio implementations and user satisfaction. They will handle support tickets, data entry, and coordination efforts for Solution Delivery implementations. The role also involves escalating user issues, collaborating with the engineering team, and improving the customer journey through proactive solutions.
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Serve as the primary contact for clients, driving adoption of Origami's platform to ensure client satisfaction. Responsible for onboarding, support, and configuration of software. Maintain client relationships and assist in negotiating contract renewals. Requires 5+ years' client-facing experience and a Bachelor's Degree in Computer Science or related field. Preferred experience in SQL, JavaScript & XML, project management, and P&C insurance.
Passionate about helping people with experience in support or client-facing roles. Genuine interest in technology and troubleshooting. Strong written English skills required.
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.
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The Customer Service Specialist at Pie focuses on providing excellent customer service to commercial insurance customers and partners by handling inquiries, issues, and resolving concerns.
Provide one-on-one Medical Nutrition Therapy to members with digestive health issues using counseling skills like Motivational Interviewing and strengths-based care. Offer care through telephone, video, and instant messaging. Guaranteed 15 hours/week with potential for up to 28 hours/week. Starting pay is $27.00-31.25 per hour plus differential pay for part-time.
Implementation Manager (Solutions Architect) at Bringg responsible for implementing and customizing Bringg's software for customers. Collaborate with Customer Success Managers and Product Managers for successful project delivery. Key responsibilities include scoping, designing, and launching Bringg's solutions, as well as leading implementation projects and designing integrations with customer systems.
The EDI Specialist I at HMA works closely with internal and external stakeholders to provide day-to-day support for external integrations with vendors, including pharmacies, providers, and insurance carriers. Responsibilities include monitoring data integrations, maintaining EDI x12 834 integrations, implementing inbound and outbound integrations, completing UAT validation, resolving production issues, managing vendor relationships, and providing support for S/FTP connections.
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