Top Customer Success Jobs in San Diego, CA
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As a Senior Support Representative, you'll provide exceptional customer support via email, troubleshoot potential bugs, document feature requests, analyze customer data, and assist customers in using the product efficiently. You’ll be part of a team dedicated to enhancing customer satisfaction without a heavy focus on quotas or processes.
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The Sr. Technical Enablement Specialist will design, develop, and implement field onboarding programs to enhance productivity for customer-facing roles. This role involves collaborating with technical experts to create training modules, facilitating programs, and assessing their effectiveness using real-world scenarios.
The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.
As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.
As a Remote Travel Client Advisor, you will plan and customize travel itineraries, provide travel advice, handle bookings and reservations, manage customer relationships, and stay updated on travel trends, all while enjoying the benefits of remote work.
The Client Support Specialist role at Lyra Health involves conducting needs assessments, educating clients about services, prioritizing client safety, managing member support, and demonstrating strong communication skills. The Specialist will work in a high volume contact center environment and provide support primarily via phone and chat.
The Benefits Specialist manages the daily operations of the Benefits department, providing support for employee benefits programs and ensuring compliance with regulations. Responsibilities include responding to inquiries, coordinating Open Enrollment, and handling various administrative tasks within company systems.
The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.
The Platform Success Manager at Morty will be responsible for managing a portfolio of customers, ensuring they effectively utilize Morty’s platform. This role involves building strong relationships, providing support and training, identifying upsell opportunities, and collaborating with internal teams to enhance customer satisfaction and retention.
As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.
Top Companies in San Diego, CA Hiring Customer Success Roles
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