Top Edtech Customer Success & Experience Jobs in San Antonio, TX

Mentors provide technical support to learners in their online Nanodegree journey, host live sessions, and facilitate community engagement.

As a Support Specialist at Handshake, you'll provide technical support to users, resolve inquiries, and enhance user experience while collaborating with the Support Team.

As a Partner Strategy Lead, you will enhance partner success through strategic planning, initiative leadership, and relationship management with senior leaders, aiming for growth and retention.

The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.

Lead end-to-end implementations of the Course Planner product for K-12 districts, manage diverse client portfolios, resolve data integration issues, and drive adoption. Collaborate with Customer Success Managers, document product/process improvements, assist with QA, and present technical concepts clearly to stakeholders.

As a Success Engineer, you will act as a technical liaison between customers and engineering teams, troubleshooting issues and optimizing product usage.

As a Solutions Engineer, you'll work with sales and customer experience teams, providing technical guidance and support throughout the sales process and customer implementations.

The National Literacy Consultant aids sales by leveraging Lexia's curriculum solutions and the Science of Reading to improve PK-12 literacy outcomes through presentations and strategic partnerships with district leaders.

The Partnership Success Manager will enhance client satisfaction and retention by developing strategies, managing contracts, and fostering relationships to promote Teachstone solutions.

The Client Services Rep acts as the primary contact for clients, managing transportation logistics, ensuring compliance, and maintaining communication with various stakeholders while providing high customer service.