The Account Servicing Specialist will engage with customers via phone and email, addressing account inquiries, processing requests, and providing assistance with billing issues. The role involves maintaining accurate documentation, identifying opportunities to enhance customer satisfaction, and contributing to a positive work environment.

The Customer Service Representative will provide excellent support for the Flex Pay product by handling customer inquiries via phone, email, chat, and text. Responsibilities include resolving customer issues, documenting interactions, and optimizing customer satisfaction through collaboration with the team.