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As a Jewelry Consultant at Brilliant Earth, you'll provide exceptional customer experiences through in-person and virtual appointments. Responsibilities include guiding customers in selecting jewelry, managing sales leads, ensuring customer satisfaction, and utilizing an ERP system for task management. You will work on exceeding sales targets in a fast-paced environment.
As a Jewelry Sales Consultant, you will provide exceptional customer service, guide customers through purchasing decisions, manage incoming sales leads, conduct post-sale appointments, and ensure a memorable customer experience while achieving sales targets.
Jewelry Consultants provide exceptional customer experiences by guiding clients through purchases in-person and online. They manage sales leads, conduct post-sale appointments, and ensure a high-quality customer experience. They also work collaboratively to improve sales performance and product security.
As a Luxury Sales Associate, you'll provide exceptional customer service, guiding clients through personalized jewelry sales in a fast-paced environment. Responsibilities include assisting customers with purchasing decisions, managing sales leads, confirming appointments, and enhancing the customer experience through feedback reviews.
Jewelry Sales Consultants at Brilliant Earth assist customers, guiding them through purchases in-person and virtually. They manage sales leads, enhance customer experiences, conduct post-sale follow-ups, and contribute to improving services. The role emphasizes a strong customer-centric approach and teamwork to meet sales targets.
As a Jewelry Consultant at Brilliant Earth, you'll enhance customer experiences by guiding them through jewelry purchases via in-person and virtual platforms, managing leads and appointments, and conducting follow-ups. This role involves exceeding sales targets and maintaining a luxurious customer service approach within the showroom environment.
The ECommerce Channel Sales Manager will oversee the online sales channels for Brilliant Earth, driving sales performance, leading a diverse team, and enhancing customer experience. Responsibilities include analyzing data for improvement opportunities, coaching team members on KPIs, and collaborating with HR for team development. The ideal candidate should have strong leadership capabilities and a proactive approach to achieving sales goals.
The Channel Sales Assistant Manager will lead and support the sales operations for Brilliant Earth's various communication channels, including online chat, phone, and SMS. Responsibilities include driving sales, mentoring a team of Jewelry Consultants, managing performance against sales targets, and enhancing customer experience through effective team leadership and operational improvements.
The Staff Gemologist is responsible for reviewing and ensuring the quality of gemstones and estate jewelry, maintaining inventory, assisting the sales team, and coordinating orders to streamline operations.
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