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Own end-to-end monthly invoicing (~800 invoices/month) and Accounts Receivable including collections, cash application, and reconciliations. Maintain controls, validate invoices, manage A/R inbox and client inquiries, operate and improve automation/AI tooling, maintain billing data/portals, track billing KPIs (DSO, aging, error rates), and keep SOPs and documentation current.

Lead and coach a team of Client Success Managers for mid-market accounts (250-999 lives). Monitor team KPIs and client health, handle escalations, ensure SLAs, manage a small book of clients as needed, improve workflows and processes, partner cross-functionally, and represent the company in client meetings (up to 30% travel). Focus on retention, engagement, and team performance.

The Senior Software Engineer will lead technical strategies, build AI-driven software systems, mentor junior engineers, and ensure security best practices.

The Security Analyst II will enhance Garner's security posture by monitoring threats, conducting risk analysis, ensuring compliance, and communicating effectively with stakeholders.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Manage and grow Garner's small-group employer clients (25–250 lives) by retaining and upselling accounts, advising on plan design and cost trends, monitoring client health, building broker relationships, and partnering with finance, product, data, and technology teams to demonstrate ROI and drive Net Revenue Retention and other KPIs.

Lead design, build, and support of Salesforce for RevOps: implement declarative solutions, manage data quality, administer security and users, integrate GTM tools, build reports/dashboards, troubleshoot issues, document systems, and evaluate/implement AI capabilities to support sales and customer success teams.

Partner with sales to design and present Garner's Employer and DataPro solutions to high-value prospects. Lead discovery, technical solution design, RFP responses, and project-manage engagements with support from Data and Product teams. Act as technical liaison, communicate value propositions, and stay current on industry trends to inform product improvements.

Lead Garner Health Intelligence to build and operate doctor-ranking and provider analytics. Own technical direction, product roadmap, production systems, team hiring/development, and business outcomes. Collaborate with Product, Engineering, Clinical, and Commercial teams to ensure algorithms improve cost and quality and drive commercial performance.

The Senior Data Engineer will design and maintain data pipelines, build reusable data sets, validate data integrity, and ensure user privacy and security. This role requires strong expertise in SQL and Python, and familiarity with AWS and various data technologies.