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Leads strategic customer success and value realization for digital technology clients. Builds executive relationships, manages large-scale transformation programs, develops roadmaps and value plans, drives platform adoption, resolves escalations, and coordinates cross-functional teams. The role also mentors teams, develops customer advisory boards, advocates for customer needs internally, and contributes to thought leadership, innovation, and value engineering resources.

Leads business transformation and value consulting for Celonis’s DACH CPG and Retail segment. Manages and coaches a team of 6–7 Value Engineers, owns account growth, renewals, retention, and forecasting, and serves as an executive advisor on strategic customer engagements. The role involves leading transformation workshops, promoting process intelligence and Agentic AI adoption, developing industry frameworks, managing partner relationships, and engaging C-level stakeholders in German and English.

Lead Celonis's DACH CPG and Retail Value Engineering function from Munich, managing a team of 6–7 Value Engineers. Own account growth, ARR, renewals, and customer value realization while advising C-level executives on process transformation, enterprise AI, and operational excellence. Coach team members, support strategic deals, build partner relationships, and develop industry-specific frameworks for supply chain, procurement, fulfillment, and retail operations. German and English fluency and travel across Germany, Austria, and Switzerland are required.

Build and grow Celonis's process modeling library using TypeScript, Angular, and HTML5. Develop graph rendering, dynamic layouts, and interaction logic for complex data sets. Collaborate with Product, UX, and engineering teams, write tested production-quality code, make technical decisions, mentor engineers, and use AI coding tools daily to accelerate development.

Serve as trusted advisor to banking clients to identify, quantify, and realize value from Celonis Process Intelligence. Lead value assessments, build business cases and demos, run workshops, manage stakeholder communication, drive adoption, expansion and renewals, and feed product teams with customer insights.

Build and prototype AI solutions using Celonis Process Intelligence, Python, SQL, PQL, and machine learning technologies. Discover customer challenges, execute proof-of-value projects, support agentic process transformation, present business value to executives, and drive adoption and measurable outcomes. The role also involves customer engagement across EMEA, domain specialization, reusable best-practice development, and collaboration with technical and business stakeholders.

Build AI and Process Intelligence solutions for strategic EMEA customers, translating business challenges into prototypes, proof-of-value projects, and scalable agentic process transformations. Develop solutions using Celonis, Python, SQL, PQL, and AI/ML technologies; present business value to executives; support implementation, adoption, and value realization; and contribute reusable best practices. The 12-month Orbit program provides mentorship, technical training, customer engagements, and enterprise software career development.

Develop and maintain high-performance C++ backend systems for Celonis’s query engine and core mining platform. Responsibilities include designing query optimization, transaction management, and distributed data processing algorithms; resolving scalability bottlenecks; implementing parallel execution and resource management; improving database reliability and performance; mentoring engineers; reviewing code; and delivering production features.

Lead AI- and data-driven business transformations for enterprise customers. Own value realization from discovery through ROI, facilitate executive workshops, manage complex global programs, coordinate stakeholders, build transformation roadmaps, drive Celonis platform adoption, and identify process improvement opportunities across finance and supply chain domains.

Develop and deliver AI-driven proof-of-value solutions for strategic enterprise customers. Translate business challenges into domain-specific AI use cases, prototype LLM and agentic systems with RAG, tools, and guardrails, integrate enterprise data and security frameworks, and demonstrate measurable value to executives. Support technical presales, ROI modeling, implementation, adoption, and value realization while creating reusable methodologies and assets.