Top Customer Success & Experience Jobs in Reno, NV

Lead customer onboarding from contract to adoption: configure environments (SSO, integrations, workspaces), run trainings and launches, manage enterprise rollouts, apply change management, build repeatable playbooks, and feed implementation insights into education and product.

As a Customer Enablement Manager, you will create educational materials, drive customer engagement, advocate for customer needs, and improve onboarding and retention.

The Senior Director of Partnerships and Business Development will drive go-to-market strategies through strategic alliances, focusing on business growth and partnerships with OEMs and cybersecurity integrators.

As a Customer Support Analyst, you'll assist clients with technical issues, provide support, and improve usage of Mews solutions, ensuring customer satisfaction in a global environment.

As a Technical Relationship Manager, you'll serve as a technical advisor and advocate for enterprise customers, ensuring customer success through tailored solutions, guidance, mentoring, and collaboration, while maintaining a portfolio of strategic accounts.

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

Support Optimization Managers in Amazon DSP campaign setup, media planning, trafficking, QA, reporting, billing, and client communication. Analyze performance, develop scalable processes, and provide excellent partner/customer service while learning digital media operations.

Senior technical support engineer responsible for remote monitoring, advanced troubleshooting, and resolution of hardware and software issues for deployed robot fleets. Acts as SME and liaison to customers, OEMs, and engineering; leads projects, mentors junior staff, creates dashboards and metrics, and provides on-site support as needed to improve customer satisfaction and product reliability.

Manage and enhance WorkOS's developer events strategy, create technical content, build community relationships, and represent the company publicly.

As a Client Success Manager, you'll manage client relationships, oversee technical project delivery, and ensure project milestones are met effectively, while using AI tools to enhance workflow and engagement.