Top IT Support & Helpdesk Jobs in Reno, NV

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Assist with installation, maintenance, and testing of electrical systems in commercial and residential environments, ensuring code compliance and safety.

As a Site Tech, you'll handle setup, maintenance, and troubleshooting of equipment for events, ensure safety, and assist with client support.

Provide technical support and troubleshooting for Oracle Cloud integrations, validate and test integrations, respond to user inquiries, document and escalate issues, maintain knowledge base, and coordinate with BAs and SMEs for functional testing and post-production support.

As a NetSuite Administrator, you will optimize workflows, support various teams, and enhance systems performance. Responsibilities include managing customizations, user support, and maintaining data accuracy.

Monitor and optimize enterprise infrastructure in Google Cloud, manage endpoint configuration, automate routine tasks, provide IT customer service to staff and end users, maintain communication with managers, attend weekly virtual meetings, complete daily timecard and perform other assigned duties.

Lead and scale the Managed Services organization, owning P&L, staffing, service delivery (24x7 service desk, NOC, data center/cloud), SLAs, KPIs, tooling, customer retention, and continuous improvement while coaching leadership teams.