Top Remote Entry Level Customer Success & Experience Jobs in Washington DC,

Handle client escalations across phone, email, and chat; investigate issues, coordinate with teams and partners, provide timely status updates, escalate complex problems, and suggest process improvements to increase client satisfaction.

Serve as primary client contact for inquiries, onboarding, billing, and churn intervention. Maintain CRM hygiene, execute structured outreach and EOD reports, coordinate with carriers and internal teams, document interactions, and optimize SOPs to preserve retention and streamline operations.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Provide online English tutoring for children in China. Engage in one-on-one and classroom lessons while offering feedback. Commitment and good communication are essential.

As a Malay Games Translation & Localization Specialist, you will translate gaming content into Malay, ensuring quality in various media while managing projects and collaborating effectively with teams.

The Sandbox U Virtual Mentorship Program by Hook pairs mentees with mentors for 10 weeks to develop skills in creative professions.

Act as first responder for onboarding portal users, manage support inbox and tickets, build and validate data samples, run HubSpot routing and automations, handle billing and business operations, liaise with engineering to resolve issues, and continuously improve support and onboarding workflows.

Join the QD Talent Network for potential future opportunities. Share your career profile for connection with the Recruiting Team.

Murmuration is seeking passionate individuals to join their team in civic tech. Candidates are encouraged to submit applications for future opportunities, with qualifications depending on specific roles.

The Associate Linux Support Engineer will provide technical support, troubleshoot Linux issues, and enhance customer satisfaction while learning and contributing to Canonical's services.