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Top Remote IT Support & Helpdesk Jobs in St. Louis, MO
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
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Software • Cybersecurity
Lead and enhance technical support by managing a team of support engineers, ensuring operational excellence, and driving technical improvements. Collaborate with engineering teams to resolve issues and improve product quality.
Top Skills:
AWSAzureBashDockerGCPKubernetesNoSQLOauthPythonRestSAMLSQL
Healthtech
Manage the reliability and performance of healthcare IT systems, ensuring efficient operations through collaboration with cross-functional teams, monitoring metrics, and mitigating potential disruptions.
Top Skills:
AIAutomationCi/CdCybersecurityHealthcare ItIotNetwork SegmentationTelehealth
5 Days AgoSaved
Biotech
The Senior Informatics Technical Specialist provides software solutions for integrating laboratory information systems with analytical instruments, offering consulting and ongoing support to ensure customer success.
Top Skills:
Analytical InstrumentationCustom AlgorithmsDatabasesLaboratory Information SystemsLis ImplementationNetworkingProgrammingSoftware Solutions
Artificial Intelligence • Gaming
Responsible for day-to-day IT support, maintaining systems, managing hardware/software deployments, ensuring secure operations, and providing technical assistance.
Top Skills:
Active DirectoryAWSAzureComptia A+DhcpDnsGCPGoogle WorkspaceIntuneJAMFJIRAmacOSMicrosoft 365Network+Security+ServicenowTcp/IpVpnWindowsZendesk
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.
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