Top Remote Customer Success Jobs in St. Louis, MO

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

The Technical Customer Success Manager will lead customer satisfaction efforts, ensuring clients achieve goals through effective platform utilization, onboarding, and relationship management while promoting feedback and service improvements.

The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.

The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.

The Customer Success Manager will enhance enterprise customer relationships, drive product adoption, identify growth opportunities, and ensure account retention and alignment with sales strategies.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

The Client Success Engineer ensures successful technology adoption and integration for clients, providing training, support, and performance assessments to drive client satisfaction and operational improvements.

The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.

Manage a reactive portfolio of post-sale insurance/SaaS clients to drive adoption, renewals, and net revenue retention. Lead QBRs, close low-complexity expansions, triage incidents in JIRA/Freshdesk, maintain CRM hygiene in Salesforce, and partner with Strategic Account Managers on adoption and value mapping. Translate client feedback into playbooks, knowledge base content, and product requirements while mentoring peers and improving processes to boost NPS and lower time-to-resolution.

Own a portfolio of clients to improve AI visibility (GEO) and retention. Lead biweekly engagements, analyze Yolando platform data to produce strategic recommendations, partner with content to drive AI-citable content, build repeatable playbooks, deliver executive reporting, master AI tooling, and identify upsell opportunities to grow accounts.

Lead onboarding, adoption, and support for courier customers; troubleshoot workflows; analyze customer data for churn risks; surface product feedback; identify expansion opportunities; build scalable CS processes and documentation while collaborating with product, sales, and engineering.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.

As a Customer Success Engineer, you will manage technical relationships, assist in product adoption, and act as a customer advocate within JetBrains to enhance customer satisfaction and support account strategies.

Serve as trusted advisor to small-business clients, driving retention, expansion, and measurable EHS/compliance improvements by developing strategies, building relationships, coordinating cross-functional teams, and mastering HSI solutions to meet revenue and satisfaction targets.

Provide day-to-day customer support via chat and email, review and manage the design queue, troubleshoot issues, maintain client communication, and collaborate with colleagues. Work remotely during specified PST/MST hours; familiarity with solar design or construction is preferred.

The Customer Success Onboarding Specialist ensures a smooth onboarding experience for new Pros, guiding them through account activation and driving product adoption while providing exceptional customer service.

The Customer Success Manager will drive value for customers by configuring solutions, guiding technical integration, and leveraging AI capabilities to enhance operational workflows and decision-making in eCommerce.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

The role involves managing 45-55 mid-market accounts, driving customer adoption and growth, delivering compelling presentations, leading renewal discussions, and collaborating cross-functionally while integrating AI tools to enhance customer experiences.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

Serve as long-term strategic partner for a portfolio of health-system clients, driving platform adoption, client health, renewals, and expansion. Build executive relationships, monitor utilization metrics, manage escalations, coordinate internal teams, and translate operational data into measurable TeleTracking use cases and outcomes.

Serve as trusted advisor to educators and district leaders to drive adoption, onboarding, renewals, and measurable student outcomes. Lead implementations, analyze usage and learning data to recommend strategies, foster long-term partnerships, collaborate cross-functionally to identify growth, and advocate customer feedback to shape products.

Lead technical customer success for enterprise clients: manage major incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advise on IAM/cloud architectures, collaborate with Product and Engineering, and influence stakeholders including C-level.

The Customer Success Manager at Boulevard manages relationships with Mid-Market customers, ensuring they receive ongoing value from the platform through retention strategies and account health monitoring.