Top Remote IT Support & Helpdesk Jobs in Salt Lake City, UT

YesterdaySaved
Remote
United States
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Enterprise Web • Fintech • Marketing Tech • Software
Provide AI-augmented technical support for web and mobile applications: triage and resolve tickets, meet SLAs, communicate with customers, identify trends, participate in release verification, and improve AI-assisted workflows.
Top Skills: Ai-Assisted Support ToolsSQLTicketing SystemsUnanetWeb Meetings/Video Conferencing
3 Days AgoSaved
Remote
United States
70K-85K Annually
Junior
70K-85K Annually
Junior
Software • Defense
Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.
Top Skills: BrexGoogle WorkspaceJIRAmacOSSlackWindows
3 Days AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.
Top Skills: Active DirectoryJIRAKerberosLdapLdapsLinuxNetworkingNtlmOauthSalesforceSAMLWindowsZendesk
Reposted 10 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills: Mac Word ProcessingMS OfficeSpreadsheets
YesterdaySaved
In-Office or Remote
50 Locations
58K-90K Annually
Entry level
58K-90K Annually
Entry level
Healthtech
Provide technical support, onboarding, lifecycle management, upgrades, integrations, migrations, and incident resolution for clinical applications and supporting infrastructure. Collaborate with clinical stakeholders, vendors, and IT teams to ensure reliable, secure, and compliant systems, assist with requirements, testing, documentation, and continuous improvement across clinical technology platforms.
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13 Minutes AgoSaved
Remote
United States
104K-150K Annually
Senior level
104K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Software
Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.
Top Skills: Infrastructure As CodeIntuneJAMFmacOSOktaSaaSWindows
An Hour AgoSaved
Remote
USA
63K-73K Annually
Senior level
63K-73K Annually
Senior level
Information Technology • Professional Services • Consulting • Defense
Provide SharePoint administration and development support for FAA customers: design and deploy Power Apps, automate workflows with Power Automate, build Power BI reports, customize SharePoint (On-Prem/Online) using SPFx and PowerShell, manage site collections, create user accounts, gather requirements, troubleshoot issues, and lead or contribute to SharePoint projects.
Top Skills: DaxMicrosoft InfopathMicrosoft Power AppsMicrosoft Power AutomateMicrosoft Power BiMicrosoft TeamsPower QueryPowershellSharepoint DesignerSharepoint Framework (Spfx)Sharepoint On-PremisesSharepoint Online
7 Hours AgoSaved
Remote
USA
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Information Technology
Lead and grow a high-performing enterprise IT support organization. Own tiered support (Tier 0-2), SLAs, incident/request/problem/change management, and service delivery metrics. Provide governance across infrastructure, endpoint, identity, ITSM, M365, and business application support. Align with PMO, GRC, and Security, manage vendor relationships and an operations budget (~$5M), and drive automation and self-service adoption to reduce ticket volume.
Top Skills: Business Application SupportEndpoint ManagementEnterprise InfrastructureIdentity ManagementItsm PlatformsMicrosoft 365 (M365)
13 Hours AgoSaved
Remote
United States
Internship
Internship
Security • Software • Financial Services
Support internal IT by processing user access requests, monitoring dashboards, troubleshooting employee issues, supporting Azure DevOps/Confluence/Jira, and performing laptop setup and support while working with senior IT staff.
Top Skills: Azure DevopsConfluenceJIRAWindows
14 Hours AgoSaved
Remote or Hybrid
United States
180K-215K Annually
Senior level
180K-215K Annually
Senior level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
Lead and own ClickUp's technical support function: build and scale global teams, define KPIs, drive deep technical troubleshooting, partner with Product and Engineering on bug triage and incident response, and implement AI-powered workflows to improve resolution speed and quality while championing operational excellence and continuous improvement.
Top Skills: Ai ToolsAPIs
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