Top Remote Operations & Support Jobs in Rochester, NY

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

The Manager of Quality Systems & Operations leads the daily governance and improvement of the Quality Management System, ensuring compliance and efficiency in quality processes for clinical trial software.

As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.

Own supply planning, quotas, forecasting, and economic modeling for Provider Sales and Success. Design incentive plans, build forecasting and multi-scenario models, evaluate headcount ROI, and partner with Finance and GTM teams to translate financial targets into operational capacity and measurable growth outcomes.

The Team Lead, Claims Workers' Compensation oversees adjusters and specialists, ensuring claims accuracy, operational management, and performance development while resolving escalated complaints and promoting customer service excellence.

The Quality Assurance Specialist II is responsible for designing QA frameworks, analyzing quality issues, and enhancing customer experience through operational excellence. They collaborate with cross-functional teams, lead calibration efforts, and drive data-informed quality improvements across products and services.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Senior Logistics Program Analyst will streamline execution across multi-site logistics, drive cross-functional initiatives, manage operations, define processes, and ensure performance visibility across teams.

Manage and optimize GTM systems to support revenue teams: implement rapid system changes, enforce Salesforce data hygiene, manage vendor licenses, monitor system health, and advise on RevOps tooling to improve operational efficiency.

In this role, you will drive high-impact initiatives for Vannevar's executive team, focusing on operational excellence, cost efficiency, and disciplined growth while partnering closely with leadership.