Top Remote Operations & Support Jobs in Rochester, NY

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.

The Supply Chain Change Manager leads change management initiatives, overseeing project management, stakeholder engagement, and training programs to ensure effective adoption of new systems and processes across Operations.

The role involves leading strategy and business operations for the US Public Sector, driving cross-functional initiatives, and optimizing sales performance through data analysis and relationship-building.

Manage the order-to-cash process for enterprise customers, ensuring timely billing and payment collections while collaborating with teams to resolve discrepancies.

Lead design and operation of global medical device complaints and post-market surveillance. Ensure compliant intake, investigation, vigilance reporting, trending, CAPA integration, recalls, and cross-functional coordination to drive risk mitigation and product improvements.

The Chief Operating Officer will lead operational execution and manage delivery teams, drive company-wide operating rhythms, and partner closely with the CEO and leadership team to scale the organization and enhance operational effectiveness.

Lead Revenue Technology team operations, manage Salesforce instance, drive data integrity, and lead process automation initiatives while ensuring team performance and development.

The Principal Workday PAT Analyst drives strategic global payroll architecture, configuration of Workday Benefits, and ensures compliance with labor laws, optimizing the employee experience and automation in payroll processes.

Oversee compliance with campaign finance regulations, manage reporting, supervise the Compliance Associate, and develop compliance systems for ActBlue's operations.

The Managed Services Engineering Manager leads an engineering team, ensuring service delivery, customer satisfaction, and team development, while maintaining operational processes and financial goals.