Top Remote Senior Level Jobs in Richmond, VA

Lead and scale the Renewals team to drive ARR and NRR, improve forecasting and pipeline visibility, and standardize renewal processes. Manage end-to-end renewals, contract negotiations, partner-led renewals, and complex customer engagements across North America. Build playbooks, enablement, reporting, and automation to meet retention quotas and reduce churn.

Lead a distributed engineering team to deliver customer-facing platform features and manage engineering best practices, mentoring junior engineers, and driving strategic improvements across the software development lifecycle.

Build and maintain production SDKs (TypeScript, Python, Go) and integrations for AI agent frameworks and edge runtimes. Implement DNSid identity flows, cryptographic key lifecycle, middleware/plugins, testing and CI pipelines, package releases, and reference apps. Collaborate with Developer Advocates and technical writers while contributing upstream to third-party frameworks and shaping protocol specifications.

As a Senior Software Engineer, you will design best practices for AI Agents, develop standards, collaborate on product opportunities, and stay updated on emerging Agent techniques.

The Senior Data Analyst oversees performance reporting tools, automates data pipelines, conducts quantitative analyses, and communicates findings to various stakeholders.

Lead escalation management for critical customer issues across assigned region. Build and execute cross-functional action plans, communicate status to executives, drive resolution, perform post-mortems, and recommend product/process improvements.

Own a book of large enterprise accounts to drive adoption, value realization, renewals, and upsells. Lead onboarding and training, build C‑level relationships, manage escalations, coordinate cross-functional resources, capture product feedback, and ensure high customer satisfaction and retention.

Partner with clients to drive adoption of AI-driven Group Health pricing products. Lead pricing consultations, analyze large datasets with SQL/Python, validate models, build Excel stress-tests, explain statistical and AI outputs to non-technical stakeholders, and quantify ROI and renewal performance.

Lead and scale Jasper’s enterprise growth engine across paid, lifecycle, ABM, field, and organic growth. Build integrated programs with Sales to drive predictable pipeline and revenue, own funnel analytics and performance measurement, partner with GTM Operations and Data Science, and hire and coach a multidisciplinary marketing team focused on experimentation, AI-enabled personalization, and optimization.

Serve as primary relationship manager for airline clients and vendor couriers, overseeing day-to-day operations, SLAs, and escalations. Produce QBRs and performance reports, leverage data and AI to improve logistics and ETA accuracy, partner with Product and Engineering on feature requests, and optimize vendor courier networks to drive operational efficiency and customer satisfaction.