Top Remote Customer Support Jobs in Richmond, VA

Manage reinstatement processes and contact center transactions, oversee agent interactions, and ensure departmental goals are met.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The FinCEN Support Coordinator I will engage with clients, manage client files, assist in FinCEN reporting, and provide general support under supervision.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.

This job is for applicants to complete a general GCI application for various Intelligence positions, requiring customer approval.

Leading client services including customer support and order management, transforming operations into proactive programs, and coordinating with cross-functional teams. Building customer success systems to drive recurring revenue and managing international operations.

The Education Support Specialist assists candidates in the education support system by managing tickets, providing coaching, and collaborating with stakeholders for issue resolution.

The Senior Director of PV Client Support manages client services, oversees team operations, sets strategic goals, and ensures compliance while fostering team development.

The Head of Care Services is responsible for leading and scaling a multidisciplinary care team, ensuring high-quality patient care and operational efficiency, while developing strategies for service delivery and team performance.

The Operations Director will lead operational strategy, manage support systems, build teams, and drive continuous improvements within Customer Operations.