Top Remote Entry Level Jobs in Richmond, VA

Supports more than 120 school districts through proactive outreach, customer support, relationship management, product adoption, retention, and engagement efforts. Responds to inquiries, prioritizes accounts using customer health data, escalates issues, gathers feedback, and collaborates with onboarding, sales, and professional services teams. The role requires strong organization, communication, empathy, follow-through, and the ability to manage a high-volume customer portfolio.

Supports a portfolio of 120+ school districts through proactive outreach, day-to-day assistance, customer engagement, retention, and product adoption. Responds to inquiries, manages account priorities, gathers feedback, and identifies growth opportunities in partnership with Sales, Onboarding, and Professional Services. The role requires strong organization, communication, empathy, adaptability, and the ability to use customer data and tools to manage high-volume customer relationships.

Process and organize client records by sorting files, creating labels, and accurately entering high volumes of record numbers. Meet production targets of 120–150 files per hour while maintaining data accuracy, operational compliance, and deadlines. The role also requires physical warehouse work, including prolonged standing and lifting boxes weighing 30–90 pounds.

Participate in a 12-week remote SkillBridge fellowship supporting enterprise customers on the Axonius platform. Learn to troubleshoot technical incidents, analyze logs, manage Zendesk ticket queues, document solutions in Confluence, and coordinate escalations with Engineering, Product, and Technical Account Management teams.

Own customer onboarding, implementation coordination, training support, ongoing relationship management, and monthly check-ins for churches using Nurture. Translate between customers and engineering, document scalable playbooks, improve support workflows, and identify automation opportunities. The role will progressively manage an assigned book of approximately 50 churches while partnering with the Head of Customer Experience and traveling periodically for in-person training and customer engagements.

Leads ADL’s public-facing and internal AI products, experimental prototypes, and production tool management. Owns product strategy, requirements, testing, governance, integrations, performance, and continuous improvement. Advises staff on AI platforms, prompts, workflows, knowledge sources, and deployments while partnering with technical and program teams. Explores agentic AI, multi-agent systems, computer-use agents, multimodal applications, and automation to advance ADL’s mission.

Partner with AI labs to improve frontier models by designing targeted data collection workflows, analyzing experimental results, and implementing quality controls. The role involves evaluating model behavior, reducing bias, supporting model safety and alignment, and translating technical findings into actionable insights for AI researchers and customers. Python is used for data analysis, pipeline development, and workflow prototyping.

Conduct full-cycle recruiting for technical and non-technical roles, including sourcing, screening, scheduling, candidate closing, and offer coordination. Own searches from intake through close, source candidates creatively, partner directly with hiring managers, assess market fit, manage multiple searches with urgency, and improve recruiting processes. Technical recruiting experience is a plus, while strong writing, autonomy, and judgment are essential.

Source exceptional candidates across engineering, research, product, and partnerships. Build pipelines for difficult searches, map talent markets, write personalized outreach, conduct initial conversations, and deliver qualified candidates to recruiters. Advise hiring managers on market realities and develop new sourcing channels when standard approaches are ineffective.

Manage and grow strategic customer accounts for Ontinue’s AI-powered MXDR services. Responsibilities include building executive and technical relationships, driving renewals, upsells and cross-sells, leading business reviews, managing account health and forecasts, coordinating internal delivery and security teams, and aligning Microsoft security solutions with customer goals.

Provide remote support to benefits-plan participants through inbound and occasional outbound calls. Explain plan provisions and forms, complete transactions, research questions, document interactions, process callbacks, and escalate issues as needed. The role requires accurate, professional communication, confidentiality, adherence to procedures, and achievement of quality and productivity standards. Comprehensive virtual training is provided, with preferred experience in benefits administration, pension plans, retirement programs, customer service, or call centers.

Advises participants on benefit plan provisions, responds to phone and web inquiries, completes account transactions, explains required forms, documents interactions, performs timely callbacks, and escalates issues while meeting accuracy, timeliness, and call center standards.

Lead QA strategy for the social systems of a competitive multiplayer game from production through launch. Develop test plans, improve processes and toolchains, partner with engineering on automation, supervise external QA staff, and establish quality standards across a cross-disciplinary team. Focus areas include matchmaking, crossplay, cross-save, account entitlements, friends, clans, chat, and trust and safety systems.

Researches vehicle values, evaluates total-loss claims, verifies titles and damage history, negotiates settlements and storage fees, obtains lienholder information, communicates with claimants and adjusters, and maintains accurate claim documentation. The role requires customer service, strong communication, multitasking, claims software proficiency, and obtaining a company-sponsored adjuster’s license.