Top Remote Entry Level Jobs in Richmond, VA

Provide technical support, training, troubleshooting, and customer assistance through ticket, phone, and chat channels. Build and maintain customer documentation, tutorials, and training materials. Advocate for customers by gathering feedback, escalating issues, identifying trends, and collaborating cross-functionally. Help establish scalable support processes, monitor support metrics, and improve customer satisfaction, retention, and software adoption.

Supports laboratory instrument sales across the Central Region by demonstrating products, prospecting, following up on leads, preparing quotations, managing customer relationships, and coordinating key accounts. Uses Salesforce for opportunity management and reporting, develops territory sales plans, presents to professional organizations, and learns scientific principles related to metallurgical, spectroscopy, thermal, and elemental analysis equipment.

Manage client and influencer relationships, oversee campaigns from pitching through delivery, identify upselling and creative expansion opportunities, and coordinate cross-functional execution. The role requires fluent English and Italian, strong communication and influencing skills, adaptability, relationship-building, and proficiency with Notion and CRM tools such as HubSpot. This is a remote European position with occasional travel.

Build and maintain mission-critical wealth management systems for SMB clients. Design data pipelines, ETL/ELT processes, data models, warehouses, analytics, and reporting solutions using AWS, Snowflake, Mage AI, and other big data tools. Collaborate with data scientists and analysts on predictive models, statistical analyses, and machine learning algorithms. Develop software with Next.js and Python while working closely with the team and clients on financial-domain challenges.

Monitors U.S. and Canadian payroll compliance, regulations, tax filings, audits, controls, and employee pay accuracy. Investigates exceptions, manages corrective actions, supports SOX and regulatory audits, and coordinates payroll compliance for acquisitions and new entities. Maintains procedures, governance documentation, dashboards, and reporting while partnering with Legal, Finance, HR, vendors, and leadership to improve controls, reduce risk, and support payroll technology and transformation initiatives.

Manage part-time remote people and finance operations, including payroll, employee onboarding and offboarding, expenses, reimbursements, vendor payments, equity records, tax coordination, and financial record accuracy. The role works with accountants, tax advisers, employees, and service providers while maintaining confidential records and ensuring administrative tasks are completed accurately and on time.

Reviews insurance products, forms, rates, rules, and filings for regulatory compliance. Monitors legal and regulatory changes, analyzes business impacts, supports regulatory change management, reconciles compliance data, verifies statistical reports, prepares SERFF filings, and advises stakeholders on compliance risks. Requires strong research, analytical, communication, organizational, and problem-solving skills, along with knowledge of property and casualty insurance products.

Build and scale AI automations, agents, data pipelines, governance, spend dashboards, ROI metrics, and internal AI tooling. Manage Claude access, connector security reviews, AI champions, documentation, training, and executive reporting. Partner across departments to deploy production software, measure adoption and cost, and ensure teams own the tools they use.

Own Alpaca’s market data product strategy and revenue growth. Define sourcing, licensing, entitlements, pricing, packaging, build-versus-buy decisions, API capabilities, developer experience, and partner priorities. Lead exchange and vendor negotiations, assess competitive positioning, and deliver real-time, delayed, historical, and derived market data products across asset classes and geographies.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.