Top Remote Senior Level Jobs in Reno, NV

Manages employee network operations, internal communications, CSR activations, engagement programs, events, and storytelling. Develops and distributes employee-facing content across channels, supports executive and stakeholder communications, maintains program plans and calendars, tracks participation and communication performance, and recommends improvements. The role partners with Human Resources, communications, learning, legal, and business teams to strengthen employee connection, recognition, community impact, and workforce engagement.

Provides techno-functional support for Infor XA ERP across manufacturing, supply chain, finance, inventory, sales, purchasing, and distribution. The role gathers requirements, configures and develops AS400-based solutions, troubleshoots issues, creates interfaces and customizations, leads XA upgrades, maintains documentation and training, and drives process improvements. It requires extensive Infor XA and AS400 experience, manufacturing-process knowledge, and occasional travel to manufacturing facilities.

Leads discovery and redesign of complex go-to-market processes, translating business needs into scalable system requirements and future-state solutions. Partners across Sales, Customer Success, Marketing, Finance, Technology, Salesforce, Gainsight, Engineering, and Data teams. Supports CRM, CPQ, workflow automation, integrations, and customer lifecycle initiatives while identifying AI opportunities, documenting processes, and aligning technical delivery with business outcomes.

Design, build, test, deploy, and operate reusable enterprise integrations using Workato and modern APIs. Partner with engineering teams, define data flows and security models, create custom connectors and integration templates, and ensure production observability, testing, documentation, and support. Translate partner needs into product requirements, support sales proofs of concept, evaluate agent integration patterns, and use AI coding tools while validating security, correctness, and maintainability.

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.

Manages employee relations cases from intake through resolution, including workplace investigations, performance and conduct guidance, conflict resolution, policy application, and employment compliance. Coaches leaders on corrective actions, terminations, accommodations, and organizational changes. Tracks case metrics, prepares HR insights, improves processes, develops leader training, and uses HRIS, case management, AI, and digital tools to enhance service quality and consistency.

Leads the strategy and outcomes for the SMB customer segment, owning adoption, retention, expansion, and scalable customer success programs. Oversees digital-first engagement across onboarding, adoption, renewal, and expansion; builds and develops the SMB customer success team; establishes coverage models, capacity planning, and efficiency targets; and partners with Sales, Marketing, Product, Education, and Operations to improve customer outcomes using data, automation, and usage signals.

Leads the state, local government, and education Solutions Engineering organization across the United States and Canada. The role manages managers, scales hiring, owns technical win rates and coverage models, supports sales forecasting, and guides customer deployments and proofs of concept. Responsibilities include drone program design, site assessments, CAD/VMS integrations, BVLOS and waiver strategy, public-sector procurement, product feedback, and technical enablement. The position is remote with approximately 30% travel and requires strong public safety drone expertise.

Own product foundations across Tremendous, improving navigation, information architecture, design systems, motion, micro-interactions, and overall product craft. Set a product foundations vision, document reusable patterns, support projects without embedded designers, and partner with engineering to prototype and ship polished experiences. The role requires strong B2B product design experience, visual and interaction design craft, product thinking, communication, and AI-assisted prototyping.

Lead and develop an implementation project management team delivering mid-market and enterprise B2B SaaS implementations. Establish scalable processes, staffing models, KPIs, project plans, SOW pricing, and operating cadences. Oversee technical integrations, workflow configurations, customer escalations, cross-functional alignment, go-lives, handoffs, and paid-services profitability while improving implementation speed, utilization, quality, and margins.