Top Remote Customer Success Jobs in Portland, OR

Reposted 17 Days AgoSaved
Remote
Remote Portland, OR
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
20 Days AgoSaved
Easy Apply
Remote
Remote Portland, OR
Easy Apply
110K-188K Annually
Senior level
110K-188K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.
Top Skills: Bi ToolsSalesforce
Reposted 21 Days AgoSaved
Remote
Remote Portland, OR
157K-242K Annually
Senior level
157K-242K Annually
Senior level
Security • Software • Cybersecurity • Automation
Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Portland, OR
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
22 Days AgoSaved
Remote
Remote Portland, OR
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.
Top Skills: Ai ToolsGenerative AiMarketing TechnologyOptimization Software
Reposted 4 Days AgoSaved
In-Office or Remote
Remote Portland, OR
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
2 Hours AgoSaved
Remote
Remote Portland, OR
Expert/Leader
Expert/Leader
Artificial Intelligence • Software
Lead and scale a global Customer Success organization across NA, EMEA, and APAC. Define strategy, improve adoption, retention, NPS, and expansion for an eQMS SaaS platform. Partner with Sales, Product, Support, and Services; own enterprise playbooks, KPIs, and executive customer relationships while developing regional leaders and scalable operations.
Reposted 3 Hours AgoSaved
Remote
Remote Portland, OR
Senior level
Senior level
Software
The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.
Top Skills: Salesforce
Reposted 3 Hours AgoSaved
Remote
Remote Portland, OR
75K-85K Annually
Senior level
75K-85K Annually
Senior level
Healthtech • Information Technology • Software • Automation
The Customer Success Manager leads complex implementations for a strategic partner, driving product adoption and ensuring measurable outcomes in healthcare settings. Responsibilities include relationship management, project planning, stakeholder engagement, and customer health monitoring.
Top Skills: ConfluenceHubspotJIRA
Reposted 3 Hours AgoSaved
In-Office or Remote
Remote Portland, OR
48K-60K Annually
Junior
48K-60K Annually
Junior
Edtech
The Client Success Manager maintains client relationships, conducts reviews, and strategizes sales while leveraging data for improved service delivery, requiring substantial travel.
Top Skills: Ai-Enabled ToolsAnalytics
Reposted 3 Hours AgoSaved
Remote
Remote Portland, OR
120K-120K Annually
Senior level
120K-120K Annually
Senior level
Software
The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.
Top Skills: ConfluenceHubspotJIRA
Reposted 3 Hours AgoSaved
Remote
Remote Portland, OR
94K-140K Annually
Senior level
94K-140K Annually
Senior level
Software
As an Enterprise Customer Success Manager, you will ensure the success of retail partners by driving adoption and revenue, providing operational consultation, and conducting business reviews.
Top Skills: AtlassianGoogle SuiteJIRAMicrosoft SuiteSalesforce
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
Reposted 3 Hours AgoSaved
Remote
Remote Portland, OR
65K-80K Annually
Junior
65K-80K Annually
Junior
Big Data • HR Tech • Mobile • Software • Database
Own post-sale customer experience for an enterprise book of business: onboard customers, optimize product performance, drive retention/upsells through data-driven insights, coordinate implementations and AdOps, and build strategic customer relationships.
Top Skills: Calendar)G Suite (DocsGemini (Ai)GmailProgrammatic PlatformsSheetsSlides
Reposted YesterdaySaved
Remote
Remote Portland, OR
Junior
Junior
Healthtech • Professional Services • Telehealth
As a Customer Success Representative, you'll support clients seeking therapy by answering calls and emails, guiding them through scheduling, and ensuring accurate records in our systems.
Top Skills: CRMEhr SystemsGoogle Workspace
Reposted YesterdaySaved
Remote
Remote Portland, OR
145K-145K Annually
Senior level
145K-145K Annually
Senior level
Healthtech
As a Senior Customer Success Manager, you will manage strategic client portfolios, guiding implementations, driving adoption, and fostering long-term relationships to enhance client success and performance.
Top Skills: AsanaGoogle WorkspaceHubspotSlack
Reposted YesterdaySaved
Remote
Remote Portland, OR
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Fintech • Software
Own retention, expansion, and value realization for a portfolio of accounting-firm customers. Drive renewals, forecast revenue, identify upsell opportunities, build executive relationships, create success plans tied to KPIs, identify and remediate churn risk, and translate customer insights into product and go-to-market priorities while collaborating cross-functionally.
Top Skills: Ai-Driven ToolsAnalytics SystemsCRMCustomer Success PlatformsForecasting ToolsUsage Analytics
Reposted YesterdaySaved
Remote
Remote Portland, OR
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills: Customer Success ToolsPendoSalesforce
Reposted YesterdaySaved
Remote
Remote Portland, OR
Junior
Junior
Greentech • Information Technology • Software • Renewable Energy
The Customer Success Representative engages with clients to optimize their use of AI-powered compliance solutions, ensures successful onboarding, provides ongoing support, and manages client projects efficiently.
Top Skills: Ai-Powered SolutionsCompliance ToolsLearning Management System (Lms)
Reposted YesterdaySaved
Remote
Remote Portland, OR
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Software
The Principal Customer Success Manager will manage key enterprise accounts, ensuring client satisfaction, retention, and revenue growth while leading negotiations and fostering senior stakeholder relationships.
Top Skills: Salesforce
Reposted YesterdaySaved
Remote
Remote Portland, OR
150K-150K Annually
Senior level
150K-150K Annually
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills: Ai ToolsFinancial Innovation Platform
Reposted YesterdaySaved
Remote
Remote Portland, OR
136K-165K Annually
Senior level
136K-165K Annually
Senior level
Fitness • Healthtech • HR Tech
Oversee all post-sale phases of the customer lifecycle for enterprise clients, ensuring successful adoption and ongoing engagement of technology solutions using AI tools to drive value.
Top Skills: Ai-Powered Platforms
Reposted YesterdaySaved
Remote
Remote Portland, OR
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Fitness • Healthtech • HR Tech
The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.
Top Skills: Ai ToolsCodaGoogle SuiteLookerMicrosoft ProductsSalesforce
Reposted YesterdaySaved
Remote
Remote Portland, OR
Senior level
Senior level
Cloud • Software • Analytics
Drive enterprise customer adoption and retention for Cognigy by delivering strategic guidance on conversational and generative AI solutions. Conduct discovery, define success metrics, run executive business reviews, coordinate implementations, craft proposals, and collaborate with sales and technical teams to expand accounts and ensure ROI and advocacy.
Top Skills: AICcaasConversational AiCrm PlatformsCustomer Success ToolsData Analysis SoftwareGenerative AiSaaS
Reposted YesterdaySaved
Remote
Remote Portland, OR
Senior level
Senior level
Cloud • Software • Analytics
Senior Solution Adoption CSM manages a portfolio of WEM accounts, drives structured adoption of IEX/CXone WFM, EEM, and ESP, builds Solution Adoption Plans, runs QBRs, partners with TAM/Product/Support, monitors account health, identifies upsell opportunities, and delivers client roadmaps and executive briefings to improve product utilization and renewals.
Top Skills: Adoption Tracking FrameworksCcaasCRMCs ToolingCxone WfmEmployee Engagement Manager (Eem)Enhanced Strategic Planner (Esp)Iex WfmNice CxoneWem
YesterdaySaved
In-Office or Remote
Remote Portland, OR
90K-96K Annually
Senior level
90K-96K Annually
Senior level
Software
Manage a portfolio of enterprise accounts to maximize retention and revenue. Drive client ROI measurement, lead executive reviews, coordinate cross-functional teams, consult on marketing and program health, mitigate risks, identify upsell opportunities, and advocate for clients to ensure value realization and satisfaction.
All Filters
JobType
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account