Top Remote Customer Success Jobs in Portland, OR

Reposted 16 Days AgoSaved
Remote
Remote Portland, OR
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
Reposted 16 Days AgoSaved
Easy Apply
Remote
Remote Portland, OR
Easy Apply
94K-158K Annually
Mid level
94K-158K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
20 Days AgoSaved
Easy Apply
Remote
Remote Portland, OR
Easy Apply
110K-188K Annually
Senior level
110K-188K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.
Top Skills: Bi ToolsSalesforce
Reposted 21 Days AgoSaved
Remote
Remote Portland, OR
157K-242K Annually
Senior level
157K-242K Annually
Senior level
Security • Software • Cybersecurity • Automation
Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Portland, OR
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills: Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
22 Days AgoSaved
Remote
Remote Portland, OR
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.
Top Skills: Ai ToolsGenerative AiMarketing TechnologyOptimization Software
Reposted 4 Days AgoSaved
In-Office or Remote
Remote Portland, OR
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
16 Minutes AgoSaved
Remote
Remote Portland, OR
Senior level
Senior level
Security • Software
Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.
20 Minutes AgoSaved
Remote
Remote Portland, OR
Senior level
Senior level
Marketing Tech • Sales • Software
Lead strategic enterprise customer relationships to drive adoption, retention, expansion, and measurable business outcomes. Act as trusted advisor to executive stakeholders, create and execute success plans, run executive reviews, influence customer roadmaps, coordinate cross-functional teams, mitigate risk, and drive process and operational improvements while mentoring peers and advocating for customers.
Top Skills: AnalyticsCRMIntent PlatformsMarketing AutomationRevenue Technology PlatformsSales Engagement
26 Minutes AgoSaved
Remote
Remote Portland, OR
85K-105K Annually
Junior
85K-105K Annually
Junior
Artificial Intelligence • Software
Own the customer journey for hundreds of scaled SaaS accounts using human engagement, AI and automated programs to drive activation, engagement, and retention. Build scalable systems and 1:many programs, monitor data to identify risks and opportunities, and collaborate cross-functionally to improve activation, adoption, and GRR/NRR.
An Hour AgoSaved
Remote
Remote Portland, OR
Mid level
Mid level
Software
Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.
Top Skills: ChatgptChurnzeroClaudeCopilotGainsightHubspotSalesforceTotango
2 Hours AgoSaved
Remote
Remote Portland, OR
94K-123K Annually
Senior level
94K-123K Annually
Senior level
Healthtech
Manage a portfolio of large, complex clients to drive retention, upsell, utilization, and ROI. Serve as trusted advisor, develop client goals and retention/upsell plans, lead business reviews and onboarding, coordinate cross-functional teams, negotiate renewals, mitigate escalations, maintain CS/CRM records, and participate in CS improvement initiatives.
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2 Hours AgoSaved
Remote
Remote Portland, OR
Senior level
Senior level
Software • Agriculture
Own enterprise dairy accounts as primary CSM—drive adoption, execute engagement plans, manage renewals/upsell, run executive reviews, monitor customer health, resolve escalations with cross-functional teams, and influence product roadmap while maintaining CRM data integrity.
Top Skills: CRMCyoEdlGainsightMesMobile ManifestS&OpSalesforce
2 Hours AgoSaved
Remote
Remote Portland, OR
Junior
Junior
Agency • Information Technology • Marketing Tech • Software
Own day-to-day management of a key client account. Serve as primary contact, keep projects and timelines on track, monitor campaign performance, identify trends, escalate issues, maintain account documentation, and learn performance marketing and affiliate channels.
4 Hours AgoSaved
Remote
Remote Portland, OR
215K-225K Annually
Senior level
215K-225K Annually
Senior level
Artificial Intelligence • Cloud • Robotics • Software
Owns strategic relationships with large enterprise customers to drive adoption, retention, satisfaction, and upsell. Establishes KPIs, nurtures advocacy, advises executives, and helps customers build intelligent automation programs that deliver business value.
Top Skills: Agentic AiAgentic Process AutomationApaAutomation AnywhereForce.ComMS OfficeProcess Reasoning EngineRpaSaaSSalesforce
Mid level
Information Technology • Other
Manage and grow enterprise accounts by driving adoption, expansion, and renewals of Quadient software. Monitor customer health, conduct business reviews, mitigate churn risks, execute long-term customer journeys, identify cross-sell opportunities, and collaborate with sales, product, and support to deliver outcomes and exceed net revenue retention targets.
Top Skills: Ai-Enabled ToolsCRM
8 Hours AgoSaved
Remote
Remote Portland, OR
Mid level
Mid level
Software • Analytics • Cybersecurity
Serve as primary post-sale contact for federal accounts to drive onboarding, adoption, retention and expansion. Lead enablement, monitor customer health, deliver workshops, identify growth opportunities, and liaise with Sales, Product and Support. Represent customer needs, support federal law enforcement/intelligence missions, and attend conferences as needed.
Top Skills: Cyber SecurityDigital ForensicsDigital IntelligenceGainsightSalesforce
Reposted 8 Hours AgoSaved
Remote or Hybrid
Remote Portland, OR
59K-95K Annually
Mid level
59K-95K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage client relationships, drive product adoption and retention, and ensure client success through data-driven strategies and collaboration with cross-functional teams.
Top Skills: Crm ToolsGainsightSaaSSalesforce
8 Hours AgoSaved
In-Office or Remote
Remote Portland, OR
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Software
Serve as a technical post-sales advisor for enterprise accounts: drive product adoption, manage technical relationships, advocate customer needs to product and support teams, recommend enhancements, assist architecture and onboarding, and support account expansion with Sales. Requires travel ~25% and fluency in English plus Portuguese or Spanish.
Top Skills: Ai/LlmsDevOpsItJetbrains ProductsMachine LearningQaSoftware Development
18 Hours AgoSaved
Remote
Remote Portland, OR
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers on the EHR platform, driving retention, expansion, adoption, and measurable financial outcomes. Lead consultative workflow conversations, own escalations end-to-end, run business reviews, identify risks/opportunities, and maintain forecasting in Salesforce.
Top Skills: EhrRcmSalesforce
Reposted 22 Hours AgoSaved
Remote
Remote Portland, OR
Senior level
Senior level
Software
The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.
Top Skills: Salesforce
Reposted 22 Hours AgoSaved
Remote
Remote Portland, OR
75K-85K Annually
Senior level
75K-85K Annually
Senior level
Healthtech • Information Technology • Software • Automation
The Customer Success Manager leads complex implementations for a strategic partner, driving product adoption and ensuring measurable outcomes in healthcare settings. Responsibilities include relationship management, project planning, stakeholder engagement, and customer health monitoring.
Top Skills: ConfluenceHubspotJIRA
Reposted 22 Hours AgoSaved
In-Office or Remote
Remote Portland, OR
48K-60K Annually
Junior
48K-60K Annually
Junior
Edtech
The Client Success Manager maintains client relationships, conducts reviews, and strategizes sales while leveraging data for improved service delivery, requiring substantial travel.
Top Skills: Ai-Enabled ToolsAnalytics
Reposted 22 Hours AgoSaved
Remote
Remote Portland, OR
120K-120K Annually
Senior level
120K-120K Annually
Senior level
Software
The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.
Top Skills: ConfluenceHubspotJIRA
Reposted 22 Hours AgoSaved
Remote
Remote Portland, OR
94K-140K Annually
Senior level
94K-140K Annually
Senior level
Software
As an Enterprise Customer Success Manager, you will ensure the success of retail partners by driving adoption and revenue, providing operational consultation, and conducting business reviews.
Top Skills: AtlassianGoogle SuiteJIRAMicrosoft SuiteSalesforce
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