Top Remote Senior Level Jobs in Portland, ME

Lead organizational design strategy and transformation across the enterprise. Develop future-state structures, clarify roles and decision rights, analyze workloads and org data, advise senior leaders, partner with People Business Partners, and drive reorganizations to improve efficiency, accountability, and business outcomes.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

Lead and improve engineering practices for a global pricing platform: design and build scalable Java Spring Boot microservices and React frontends, own APIs and data integrations (Kafka, BigQuery), mentor engineers, drive testability, CI/CD, observability, and adoption of AI-assisted development workflows.

Lead a team of Customer Success Managers to own renewals ARR, NDR, and expansion goals. Drive strategic account planning, identify at-risk accounts, coach for quota attainment, partner cross-functionally to improve retention and product fit, and present renewal performance to executive leadership and the board. Champion analytics and AI adoption to predict risk and personalize engagement while representing the organization externally.

Lead discovery and modernization of expert-driven manual processes using LLMs, AI agents, and automation. Embed with domain experts to extract tacit knowledge, produce formal process models, design multi-step agent workflows with HITL escalation, replace legacy tools, and build evaluation and audit frameworks to ensure safe, verifiable production deployment.

Lead post-sales and revenue analytics by integrating product telemetry, support signals, and revenue data. Build scalable data models, reusable datasets, and semantic layers. Define SaaS metrics, forecast revenue and usage, predict expansion and churn, and deliver dashboards and insights to drive renewals, expansion, and revenue growth.

Lead end-to-end commercial sales for aerospace communications: qualify opportunities, run technical discovery and demos, respond to RFPs, translate customer needs into solutions, influence product roadmap, and close complex B2B deals across defense, satellite, and 5G NTN verticals.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Lead positioning, GTM strategy, and growth for advanced hosting products (VPS, Dedicated, Cloud). Drive upgrades and revenue, create content and enablement, partner with Product/Sales/Growth, and use market and customer insights to inform roadmap and pricing.