Top Remote Senior Level Jobs in Pittsburgh, PA

Own a portfolio of mid-market and enterprise customers, driving adoption, measurable outcomes, renewals, retention, and expansion. Develop success plans, manage escalations, lead executive business reviews, and identify upsell opportunities. Partner cross-functionally with Sales, Support, Engineering, Product, and Marketing to resolve issues and improve customer experience. Use Salesforce, Planhat, analytics, automation, and AI-assisted workflows to scale impact. Mentor CSMs and improve customer success processes.

Reviews and underwrites indirect auto loan and lease applications, evaluates credit risk using bureau data and lending ratios, negotiates loan terms, documents decisions, and processes applications through funding. Builds relationships with credit unions and dealerships, collects missing documentation, supports fraud detection, compliance, software testing, process improvements, and departmental service-level goals. Requires flexible scheduling, strong communication, analytical, customer service, and problem-solving skills.

Leads Central-region client strategy and execution for a CPG account, translating national priorities into actionable plans across wholesalers, retailers, agencies, and sales teams. Manages client relationships, business reviews, forecasting, promotional performance, distribution, trade investment, and performance reporting. Directly coaches three team members, drives cross-functional alignment, resolves execution barriers, and identifies growth opportunities across AWG, UNFI, KeHE, and downstream retail channels.

Own the product strategy and roadmap for advisor communication channels, contact center migration, live transcription, AI copilot coaching, conversation intelligence, follow-up workflows, and compliance. Define measurable outcomes, lead experimentation, and partner with engineering, data, sales, operations, and compliance to improve connection rates, advisor efficiency, and move-in rates.

Supports compensation programs, salary structures, job leveling, market pricing, pay equity, incentive plans, and regulatory compliance. Partners with HRBPs, Recruiting, and business leaders on pay recommendations, job classifications, salary surveys, and compensation analytics. Leads compensation technology improvements, prepares reports and dashboards, and contributes to broader Total Rewards and HR operations initiatives.

Performs integrated logistics support for US Coast Guard acquisition projects, including planning, scheduling, requirements analysis, milestone support, CDRL review, equipment part provisioning, and APL/AEL generation. Evaluates technical deliverables, ensures compliance with logistics directives, coordinates supportability activities, and produces technically accurate logistics and supply documentation. Requires practical Coast Guard logistics experience, NESSS proficiency, shipboard equipment knowledge, and technical writing skills.

Lead and build Neural Earth's geospatial data science function: design and deploy Python-based geospatial models, architect production geospatial data pipelines, validate reproducible methods, translate scientific outputs into customer-ready products, and manage and mentor at least one direct report while advising customers and stakeholders.

Serves as a strategic customer advisor, building relationships, driving adoption, developing success plans, supporting renewals, and identifying growth opportunities. Provides customer training, conducts health checks, analyzes usage data, and advocates for customers during high-severity issue resolution. The role supports Cengage customers across Tennessee and requires 20–30% travel by air and car.

Leads end-to-end delivery, governance, and evolution of the Marketing Technology portfolio. Manages complex MarTech programs, roadmaps, dependencies, risks, testing, deployment, integrations, technical debt, and adoption. Coordinates Marketing, Product, Engineering, Architecture, Data, and Analytics teams while providing executive reporting and driving ecosystem modernization and process improvements.

Drafts, reviews, and negotiates U.S. and international SaaS, cloud, software licensing, services, reseller, and OEM agreements. Advises Sales and cross-functional teams on commercial risk, technology contracts, privacy, security, and regulatory requirements. Develops contract templates and negotiation playbooks, monitors legal developments, manages external counsel, and supports training and process improvement.

Own technical relationships for strategic enterprise and commercial customers, guiding activation, adoption, optimization, renewal, and expansion. Develop customer success plans, conduct architecture and health assessments, evaluate recovery readiness, facilitate resilience simulations, and provide recommendations across data protection, cloud, cybersecurity, and recovery technologies. Monitor customer health, mitigate risks, support expansion, and present executive-ready business reviews while partnering with Sales and internal teams.