Top Remote Senior Level Jobs in Pittsburgh, PA

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Leads airline and travel insurance supplier partnerships globally, including contract and rate negotiations, competitiveness analysis, performance monitoring, and commercial strategy. Builds long-term partner relationships, identifies growth opportunities through data and market insights, and collaborates with product, sales, analytics, and other partner-relations teams to improve profitability and member value.

Leads enterprise-wide IT and digital transformation strategy, roadmap development, ERP and business application modernization, enterprise architecture, commercial systems, global invoicing, and post-merger technology integration. Oversees transformation portfolios, budgets, vendors, governance, compliance, and value realization across manufacturing, quality, supply chain, finance, human capital, and commercial operations. Builds high-performing technology teams and partners with executives to deliver measurable operational, financial, and customer experience improvements in a regulated environment.

Develop technical marketing narratives for EV charging hardware, energy management software, and fleet solutions. Create white papers, solution briefs, competitive analyses, architecture diagrams, integration guides, demos, and sales enablement materials. Collaborate with product management, engineering, and solutions teams to support product launches, customer briefings, events, and partner engagement. Maintain accurate technical content, strengthen product differentiation, and use AI tools to scale content creation and research.

Lead enterprise Alation deployments for regulated industries by diagnosing data and AI governance gaps, advising executives, running discovery and adoption workshops, demonstrating the platform, and connecting governance outcomes to measurable business value. Own implementations from kickoff through outcomes, define KPIs, support expansion opportunities, present executive business reviews, and improve delivery methodologies. Requires deep data management and industry expertise, consulting leadership, and approximately 15–30% travel.

Sell ExtraHops network security analytics to U.S. Federal/Department of War customers by developing territory accounts, engaging senior federal decision-makers, driving new business and renewals, coordinating with resellers and engineers, delivering tailored demos, and executing strategic account plans to meet revenue targets.

Serves as the endpoint security subject-matter expert for support, Sales Engineering, and Customer Success. Diagnoses complex Windows and macOS endpoint issues, analyzes telemetry and logs, troubleshoots integrations with EDR, DLP, and MDM products, and provides prioritized customer recommendations. Partners with Engineering and QA on defect investigation and validation, maintains lab capabilities, and creates runbooks and documentation. The role also enables field teams to explain endpoint findings and improve customer outcomes.

The Global AI Navigator identifies and validates AI transformation opportunities across business functions. The role conducts discovery workshops, maps workflows, assesses feasibility and value, documents use cases, aligns stakeholders, and prepares opportunities for delivery teams. It supports responsible AI governance, adoption, cross-functional collaboration, pipeline tracking, and continuous improvement of discovery methodologies. The position requires strong business acumen, AI fluency, facilitation, analytical judgment, and the ability to work across unfamiliar domains.

Own and scale customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, customer stories, case studies, testimonials, and milestone announcements. Partner with Customer Success, Sales, Product Marketing, and leadership to identify customer success stories, build a roster of advocates, support references and events, and measure effects on retention, advocacy, and pipeline.

Own Tribe’s corporate security, compliance, AI governance, and client-facing security programs. Lead SOC 2 and future certification efforts, enterprise security reviews, risk management, security controls, incident response, vendor risk, and Trust Center operations. Establish governance for AI agents, assistants, model providers, and subprocessors while partnering with engineering on architecture reviews, threat modeling, secure SDLC, data flows, and production readiness. Translate customer requirements into scalable security controls and operating processes.