Top Remote IT Support & Helpdesk Jobs in Pittsburgh, PA

The Tech Operations Intern will provide technical support, manage IT tickets, assist with onboarding, and contribute to automation efforts and CI/CD pipelines.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.

Manage and optimize SAP Sybase ASE environments: install/patch, tune performance, run backups/recovery, manage security and replication, troubleshoot production issues, perform migrations, participate in on-call rotation, and document resolutions while collaborating with cross-functional teams.

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

The Salesforce Support Administrator resolves user issues, supports Salesforce operations, manages tickets, and assists with configurations and administration tasks.

Join a remote-first company focused on customer satisfaction and innovation in IT and Security, by collaborating with motivated team members.

Provide application support for equities trading platforms: troubleshoot incidents, liaise with brokers and internal teams, document resolutions, onboard investment professionals, and communicate status to stakeholders.

Trace3 seeks general applicants to join their innovative IT solutions team. Roles involve flexibility in a dynamic environment, strong teamwork, and a commitment to continuous improvement and collaboration.