Top Remote Senior Level Jobs in Pensacola, FL

Manages multiple complex, cross-functional IT projects from initiation through delivery and closure. Responsibilities include planning, resource allocation, milestone tracking, risk mitigation, change control, testing, documentation, training, vendor coordination, stakeholder communication, KPI reporting, and process improvement. The role leads project scope definition, ensures technical feasibility, manages budgets and timelines, and provides executive-level status updates.

Leads the design, deployment, security, and operation of multi-account AWS infrastructure. Builds Terraform-based platforms, CI/CD pipelines, observability, disaster recovery, and secure networking solutions while supporting migrations and modernization. Establishes infrastructure standards, operational readiness practices, and engineering processes; mentors engineers and drives technical initiatives independently. Troubleshoots complex production, networking, security, and reliability issues across customer environments.

Manage and expand an assigned portfolio of mid-market or SMB B2B SaaS customers. Build account plans, identify whitespace, execute upsell and cross-sell plays, negotiate commercial terms, manage proposals and contracts, and maintain accurate Salesforce pipeline forecasts. Partner with Customer Success and cross-functional teams to accelerate expansion opportunities and grow monthly recurring revenue.

Lead technical implementations of Talkdesk CXA and CCaaS solutions for healthcare and life sciences customers. Design, develop, deploy, and troubleshoot integrations with Epic, Veeva Vault, Salesforce Life Sciences Cloud, and other EHR, EMR, and CRM systems using HL7 and FHIR. Serve as a subject matter expert, mentor internal teams, create reusable implementation assets, ensure compliance and security, and advise executives and customers on CXA strategy and integration success.

Manages brand partnerships, retail collaborations, consumer activations, tentpole events, pop-ups, sampling programs, and shopper marketing initiatives. Coordinates partners, agencies, vendors, budgets, contracts, timelines, and cross-functional teams to deliver programs on strategy and budget. Tracks performance across engagement, earned media, trial, retail execution, sales, and brand-building KPIs while strengthening Jade Leaf Matcha’s visibility and appeal.

Own corporate IT across identity, access, Mac devices, endpoint security, SaaS administration, audits, and incident support. Manage onboarding, offboarding, access reviews, device policies, licenses, and security configurations. Automate repetitive workflows with Python or Bash, document procedures, support audits and security incidents, and participate in IT on-call. The role independently operates the company’s identity, device, and SaaS environments while partnering closely with the security team.

Own a portfolio of 12–18 technical customer accounts, driving onboarding, product adoption, retention, expansion, and customer advocacy. Provide advanced product expertise, lead complex deployments and escalations, conduct executive business reviews, develop success plans, communicate product roadmaps, and translate customer feedback for Product and Engineering. The role also helps mature the Customer Success organization and requires technical experience with security products, cloud email, identity platforms, SQL, code, and API integrations.

Own new business, expansion, and competitive displacement sales across hedge fund and asset management accounts. Sell Redis infrastructure and AI offerings, build executive relationships, develop account plans, translate technical use cases into business cases, and independently manage complex sales cycles from prospecting through close. Coordinate with solution architects, professional services, marketing, and customer success while maintaining CRM accuracy, forecasts, and pipeline quality through regulated financial-services procurement processes.

Lead the automation strategy for a live AAA mobile game, building the team, frameworks, tooling, standards, and quality gates needed for frequent releases. Responsibilities include hiring and mentoring, designing automated UI/API/mobile tests, integrating testing into CI/CD, establishing metrics and observability, providing hands-on technical leadership, and partnering across Engineering, QA, Product, Live Operations, and external teams to improve release quality.

Manages relationships and customer experience for large national insurance clients. Leads renewal, retention, cross-selling, strategy development, performance guarantees, implementations, and complex client solutions. Analyzes financial and client data, develops customized reporting, supports system changes, and collaborates with sales and internal teams. Requires group insurance expertise, relevant licenses, strong communication and presentation skills, contract negotiation experience, analytical ability, and the capacity to manage complex client relationships independently.