Top Remote Web3 Operations & Support Jobs

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Provide advanced technical support for Rain's payments platform: troubleshoot APIs and integrations, read logs and run SQL queries, own incidents in 24x7 coverage, communicate with partners and internal teams, produce documentation and troubleshooting guides, and feed product and engineering insights to improve systems and roll out features.

Provide high-level administrative support to the CEO office in a Co-CEO model: manage complex calendars, coordinate domestic and international travel (commercial and private aviation), prepare briefing materials, oversee budgets/expenses, track projects and events, and liaise with stakeholders to streamline executive operations.

Supports the COO across legal and compliance research, contract drafting, process design, documentation, automation, reporting, analysis, and cross-functional project management. The role owns ambiguous business problems through implementation, develops repeatable processes, supports integration across brands, drives adoption, and transitions completed work to appropriate long-term owners.

Jito Labs invites candidates to propose a custom role aligned with their skills, experience, and interests. Applicants should outline the role’s responsibilities, goals, and potential contribution to Jito’s Solana market infrastructure. The company offers a remote-first, writing-heavy environment emphasizing ownership, collaboration, innovation, autonomy, and high standards, with competitive compensation and token incentives.

Provides technical support for Web3 infrastructure customers, troubleshooting integrations and infrastructure issues using logs, CLI tools, scripting, Linux, and proxies. Documents findings, escalates actionable issues to engineering, maintains support documentation, improves automation and tooling, and handles account and billing requests. Collaborates cross-functionally to resolve customer problems quickly and participates in support rotations and issue reviews.

Pod Network seeks proactive and creative individuals for a collaborative team environment in operations, marketing, partnerships, design, tech, or community management.

FreeUp is a freelance marketplace connecting business owners with freelancers globally. Freelancers can set their own rates and schedules across various industries.

Join a lean team focused on AI and decentralized technology, fostering communication and collaboration in a remote environment. Share your vision for impactful work.

Lead end-to-end mortgage lifecycle and operations focused on digital HELOC products: origination, processing, underwriting, secondary markets, closing, post-closing, and warehouse management. Develop processes, train and manage teams, configure mortgage platforms, build business rules and online portals for brokers, loan officers, and borrowers. NMLS license required.