Top Remote Cryptocurrency Operations & Support Jobs

Own revenue operations across digital acquisition, retention, funnel optimization, commercial analytics, and CRM implementation. The role analyzes conversion, payment, revenue, CAC, LTV, and retention metrics; identifies growth opportunities and revenue leakage; launches experiments; improves cross-sell and reactivation; standardizes commercial processes; and partners with Product, Marketing, Payments, Finance, and Analytics teams. It also represents the commercial function and supports scalable infrastructure and performance management.

Manages client questions and feedback, analyzes inquiry trends, develops operational efficiencies, refines business rules and automations, and coordinates with internal teams to improve processes, products, and client experience.

Jito Labs invites candidates to propose a custom role aligned with their skills, experience, and interests. Applicants should outline the role’s responsibilities, goals, and potential contribution to Jito’s Solana market infrastructure. The company offers a remote-first, writing-heavy environment emphasizing ownership, collaboration, innovation, autonomy, and high standards, with competitive compensation and token incentives.

Coordinates recruiting, team administration, calendars, travel, expenses, vendors, documentation, and special projects. Supports senior leaders, manages cross-functional priorities, builds lightweight operational systems, and uses AI tools to automate workflows and accelerate execution. The role requires strong organization, communication, discretion, adaptability, and comfort operating independently in an ambiguous, fast-moving trading firm.

Leads company strategy and operations directly with the CEO at an early-stage payments fintech. Owns planning, goals, operating cadence, executive and board materials, cross-functional execution, operational team management, service levels, staffing, escalations, and decision analysis including pricing, corridor economics, partnerships, and market entry. Partners with product on prioritization and market strategy while managing support, product operations, and compliance operations.

Galaxy Ventures is building a confidential talent network of operations candidates for portfolio companies in the crypto industry, allowing for discreet job matching and networking opportunities.

Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.

Strike is inviting applicants to submit their resumes for consideration in future openings. The company values skills, teamwork, and passion over formal credentials in its hiring process.

Partner with the SVP of Corporate Development to translate strategic priorities into clear plans, lead high-priority cross-functional initiatives end-to-end, support strategic transactions and partnerships, drive alignment across senior stakeholders, and build operating cadences for prioritization and tracking. Produce strategic analysis and materials to enable senior leadership decision-making and ensure execution and measurable outcomes.

Join the Dragonfly talent network for Operations, Chief of Staffs, Project Managers, Analysts, or Strategy & Operations roles across the crypto ecosystem.