Top Remote Senior Level Jobs in New Orleans, LA

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion. Own lifecycle from onboarding to renewal, use data and internal tools to measure health and utilization, take corrective actions, forecast risk and growth, and build trusted advisor relationships with senior technology leaders.

Lead internal and external communications for an aerospace and defense propulsion company: craft executive and employee messaging, press materials, thought leadership, social and event support, crisis communications, and media relations. Partner with cross-functional teams and agencies, translate technical topics for multiple audiences, and support tradeshows and company events.

Manage technical implementation, onboarding, and adoption for client portfolio. Architect solutions, configure the Quantum Metric platform, build custom JavaScript data capture, and create dashboards, alerts, and reports. Diagnose issues with browser dev tools, optimize performance, and manage multiple client projects with strong communication and presentation skills.

Lead Mid-Market Customer Success to drive retention, renewals, and expansion. Manage and coach a team of 6-8 CSMs, improve adoption and customer health metrics, partner cross-functionally, own forecasting, and implement scalable playbooks while championing AI adoption and change management.

Lead and mentor a team building LeafLink’s eCommerce marketplace. Provide technical leadership, set architecture and delivery plans, coordinate cross-team dependencies, manage incidents, recruit talent, and balance product delivery with platform health, scalability, security, and developer productivity.

Build and run the compliance program for DraftKings' prediction market product. Monitor controls, manage issues, support examinations and audits, translate regulatory requirements into processes and platform changes, develop policies and playbooks (AML/KYC, market surveillance, marketing compliance), and prepare compliance reporting and dashboards.

Architect and implement enterprise GenAI platforms (RAG and agentic systems), design knowledge retrieval, orchestration, tool-using agents and human-in-the-loop workflows, ensure production readiness and governance with product/data/security teams, define platform engineering best practices, and solve complex platform challenges with broad autonomy.

Lead design and build of scalable backend systems and data platforms; own architecture and production deployments; improve reliability, performance, and observability; mentor engineers and collaborate with Product, Data Science, SRE, and Security.

Lead end-to-end design for complex, data-rich audit workflows. Partner with Product and Engineering to define strategy, deliver scalable UI, and integrate AI-assisted workflows. Influence design direction, contribute to the design system, mentor peers, and ensure usability, consistency, and regulatory-aware solutions.

Design, build, and optimize BigQuery-based data solutions and data models. Manage data storage, partitioning, clustering, ETL, and data quality. Collaborate with architects, data scientists, and engineers to deliver scalable, secure cloud data infrastructure and documentation; senior hires provide technical leadership, code review, and process improvement.