Top Remote Customer Success & Experience Jobs in Lexington, KY

Responsible for developing sales plans, forecasting sales, maintaining customer relationships, and ensuring satisfaction post-sale with the General Imaging Ultrasound products.

The DOW SkillBridge Fellowship at Cambridge International Systems offers active-duty service members civilian work experience while still serving. Fellows support operations, apply military skills, collaborate on projects, and engage in professional development. Ideal for transitioning service members seeking career preparation.

Senior individual contributor owning high-impact Community Support initiatives: improve support tooling, manage vendors, lead cross-functional projects, analyze ticket data to drive measurable improvements, and stay hands-on by handling support tickets regularly to coach teammates and maintain service quality.

Provide remote telehealth services to clients, facilitating group sessions using various contemplative practices. Support mental health treatment through integrative care approaches.

The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.

The Renewal Manager is responsible for managing customer renewals, fostering relationships and communication with customers and internal teams, and driving account growth through effective negotiation and strategic planning.

The Business Development Manager will bridge sales, customer success, and product development in the renewable fuels industry, focusing on ethanol. Responsibilities include customer onboarding, support, technical sales, and product strategy input.

The Client Success Manager (WasteX) owns end-to-end customer experience and value delivery for the WasteX program. Responsibilities include onboarding customers, building executive- and frontline-level relationships, driving ROI and retention, troubleshooting operational issues, and collaborating with internal teams to improve products and processes.

Lead technical onboarding and deployment for school districts, managing implementations of web-filtering and safety tools, configuring Google and Microsoft environments, deploying agents/extensions and MDMs, coordinating project milestones, training users, and ensuring services are enabled and monitored within 60 days.

Manage and coach a Technical Account Management team to ensure high-quality, proactive support for Relativity customers. Oversee capacity planning, KPI performance, ticket and tenant health monitoring, on-call rotations, and cross-functional coordination with Product and Engineering. Drive service reviews, troubleshoot complex technical issues (SQL, Azure, VMs, storage, networking), and develop employees' technical and product skills while maintaining customer relationships and operational excellence.