Top Remote Customer Success & Experience Jobs in Lexington, KY

Serve as primary contact for telecom TEM clients, manage relationships, monitor satisfaction, resolve issues with internal teams, drive adoption, upsell, run QBRs, manage renewals and carrier contracts, and track success metrics.

Manage a portfolio of district and charter partners to guide end-to-end school scheduling implementations, provide onboarding and training, troubleshoot data integrations and technical issues, track success metrics, support sales efforts in off-season, and share customer insights cross-functionally to improve product and renewals.

Manage a portfolio of B2B customers to drive adoption and value of an AI-first customer engagement platform. Design and implement AI-powered workflows, integrations, and automations, lead smaller implementations, train customers, identify expansion opportunities, and scale CS operations using AI and automation.

The Enrollment Advisor helps prospective patients through the onboarding process, providing information and support throughout their enrollment in Revero's program.

The SMB Account Manager drives revenue retention and expansion for Gem's SMB accounts by managing renewals, upsells, and customer relationships. They strategize to enhance customer growth and collaborate with teams to optimize account management processes.

As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.

As a Cvent Freelancer, you'll build and manage event registration sites, customize attendee journeys, and support various event formats. You'll generate reports, troubleshoot issues, and collaborate with teams to ensure smooth execution while managing multiple projects simultaneously.

Presence invites talented individuals to apply even if they don't find a matching position. They connect therapists to schools remotely, emphasizing engagement.

As a Claims Support Specialist, provide expert guidance and manage claims for clients, optimizing resolution processes and advocating for their interests throughout.

The Regional Manager, Customer Experience and Success leads technical customer engagements, oversees team development, manages complex accounts, and collaborates cross-functionally while ensuring customer satisfaction and retention for Dash0's observability platform.