Top Remote Entry Level Customer Success Jobs in Kansas City, MO

The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.

Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.

The Treasury Management Implementation & Support Specialist engages with business clients for product implementation and support, ensuring a seamless experience. Responsibilities include managing client relationships, coordinating product setups, training users on systems, and troubleshooting technical issues to enhance customer operations.

The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.

As a Retention Specialist, you will manage inbound and outbound calls to assist customers, resolve issues, and retain clients by renegotiating agreements. You'll utilize active listening and empathy, provide solutions, and achieve sales targets while ensuring customer satisfaction through effective communication and problem-solving skills.

The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive maximum value from Cyara's solutions, articulate measurable ROI, negotiate renewals, and manage the customer journey effectively.