Top Remote Senior Level Jobs in Greensboro, NC

Manage a portfolio of customers to drive retention, expansion, upsells, and cross-sells. Build long-term relationships, use data to identify churn risks, coordinate with internal teams to deliver value, and meet revenue targets through strategic account planning and execution.

Lead payments risk efforts by owning Sift and Plaid Signal, designing identity and fraud controls, reducing loss/returns, and running cross-functional risk programs with ACH Operations. Partner with Product and Engineering, perform hands-on analysis using Python and SQL against the data warehouse, and manage a small, growing analyst team.

Lead pre-sales solutioning for Data, AI/ML, and GenAI on Google Cloud: qualify opportunities, design end-to-end architectures, produce de-risked estimates and SOWs, partner with sales and delivery, and represent Nerdery in the Google partner ecosystem to accelerate deal closure.

Provide advisory architecture and migration strategy to consolidate multiple Microsoft 365 tenants into one enterprise tenant, lead Copilot rollout and integration, advise on Exchange, OneDrive, SharePoint, and Power Platform, identify risks and dependencies, and partner with client leadership to deliver migration planning and best practices.

Provide expert accounts receivable and collections services for mid-to-large customers. Handle billing, cash application, reconciliations, dispute resolution, collections, reporting, and account analysis. Act as primary contact for billing inquiries, recommend adjustments/write-offs, identify at-risk customers, escalate systemic issues, and collaborate with sales and account teams. Mentor new teammates and maintain data security and compliance.

Lead and manage a software engineering team to deliver scalable, secure SaaS applications. Drive development best practices (code review, testing, CI/CD), align technical execution with business goals, mentor engineers, participate in architecture and design, monitor KPIs, and integrate generative AI tools to improve productivity. Oversee hiring, training, performance evaluations, and cross-functional collaboration in an Agile environment.

Drive year-over-year territory sales growth for OEM refrigeration customers by developing account strategies, building executive and engineering relationships, managing Salesforce CRM pipeline, supporting product and technical solutions (low-GWP refrigerants), and executing territory business plans. Participate in forecasting and cross-business opportunity closure. Role requires heavy travel and collaboration with internal teams.

Build and scale QA and enablement programs for email, chat, and phone support. Develop scorecards, audits, calibration, coaching, Help Center content, macros, and reporting. Use data and AI to analyze quality trends, reduce contact rates, and partner cross-functionally to improve customer experience and operational KPIs.

Lead and build a global marketing function to define positioning and the "store intelligence" narrative. Drive product marketing, demand generation, partner co-marketing, PR, analyst relations, events, and sales enablement. Scale marketing operations and build a high-performing global team to support a hardware+software platform transition.

Lead and coordinate cross-functional design projects from pitch to delivery. Build repeatable processes, manage risks and schedules, communicate status to stakeholders, support capacity and asset management, and measure program impact to ensure timely, high-quality outcomes.

Lead integration of generative AI into Ford's AEM-based publication, building LLM/RAG pipelines, knowledge graphs, and automated schema tagging. Develop full-stack features and APIs (Java/Python, React, REST/GraphQL), deploy cloud-native AI services with CI/CD and Terraform, and collaborate with platform, design, and product teams to deliver scalable, AI-first content experiences.

Lead technical architecture and delivery for Oracle Fusion and enterprise integrations. Own Fusion integration patterns, extension design, upgrade governance, data and reporting enablement, and platform health. Manage integration and platform engineers, enforce code/config governance, drive predictable delivery, and enable intelligent automation and AI governance across ERP and enterprise tools.