Top Remote Customer Success Jobs in Dallas, TX

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

Guide customers through security and compliance journeys using Vanta's platform, managing a book of business, driving retention and outcomes, monitoring customer health via Catalyst, providing technical recommendations for compliance (SOC 2, ISO 27001, GDPR, HIPAA, USDP), partnering cross-functionally, liaising with Support and Finance, and engaging customers in both Spanish and English to ensure adoption and value realization.

The Customer Success Manager is responsible for onboarding, maintaining customer relationships, and identifying upsell opportunities, ensuring clients achieve desired outcomes.

Lead post-sale client relationships and program delivery for high-value advertising and custom content engagements. Manage and coach Client Success staff, oversee cross-functional execution, optimize program health and financial performance, develop operational standards and best practices, and serve as senior strategic advisor to clients and stakeholders.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.

Manage post-sales relationships for public sector enterprise accounts, driving onboarding, implementation, renewals, upsell opportunities, and time-to-revenue. Coordinate technical resources, analyze customer data to increase product usage, act as escalation point, and develop strategic account plans with sales pods.

The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.

Serve as the primary post-sales partner for enterprise accounts, leading onboarding, adoption monitoring, mitigation of churn risk, and expansion. Build tailored success plans, coordinate cross-functional delivery, deliver executive business reviews, drive upsell/cross-sell, and relay customer feedback to Product and Engineering.

Lead end-to-end strategic relationships for high-value accounts using AI-driven insights to drive value realization, retention, and expansion. Manage risk with predictive signals, run executive engagements, coordinate cross-functional teams, drive adoption and renewals, and influence product strategy through customer feedback.

Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.

Manage the end-to-end post-sale lifecycle for HotStats clients: onboarding, adoption, retention, renewals, strategic check-ins, QBRs, and AI-assisted analytics to identify churn risk and upsell opportunities while partnering with Sales, Product, and Support.

Serve as customers' primary technical advisor for a portfolio of enterprise accounts. Drive activation, adoption, optimization, resilience assessments, recovery readiness, and executive business reviews. Build tailored success plans, identify risks and expansion opportunities, coordinate cross-functional teams, and deliver strategic guidance on data protection, cloud adoption, and cyber resilience to support renewal and growth.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

Serve as primary Customer Success Manager for Freedom360 clients: manage onboarding, campaign execution, renewals, and business reviews; build relationships; demonstrate ROI; maintain CRM records; provide strategic insights and improve client experience with the program team.

Lead post-sales success for enterprise SaaS customers, drive adoption, monitor account health and model performance, manage escalations, run QBRs, partner cross-functionally to ensure renewals and expansions, and deliver measurable business outcomes while advising on identity verification and fraud detection solutions.

Support implementation, training, and adoption of Wiley digital learning solutions. Monitor usage, assist faculty with course setup and LMS/LTI integrations, maintain Salesforce account data, support retention and expansion alongside account teams, run pilots and re-training, and promote product features to maximize customer value.

Serve as the technical lead for Cyera customers: onboard and train, design custom use cases, drive adoption and expansion, troubleshoot issues, run executive reviews, mentor team members, and influence product roadmap while traveling ~25–50% annually.

Quota-carrying expansion Customer Success Manager responsible for driving upsell and cross-sell within an existing book of business. Own the post-sale journey from onboarding through adoption, renewals, and expansion. Build and manage an expansion pipeline, forecast accurately, drive adoption and value, and hit $50K/month expansion targets while partnering with product and support.

Serve as the primary post-sales contact for enterprise customers, driving onboarding, implementation, adoption, and value realization. Build relationships across stakeholder levels, advocate customer needs internally, coordinate issue resolution with technical teams, deliver training, and work with sales to renew and expand accounts while minimizing churn.

Serve as a strategic partner to customers to drive adoption of Dennemeyer solutions, maximize value, identify growth and retention opportunities, coordinate cross-functional efforts, champion voice of the customer, analyze metrics (NPS, adoption, churn risk), and deliver measurable outcomes supporting upsell and account expansion.

Own strategic relationships with enterprise Delphix customers in the central US to drive adoption, mitigate risk, secure renewals, identify expansion, coordinate cross-functional teams, measure KPIs, and manage escalations.

The Customer Success Specialist will onboard, train, and retain customers in the agriculture space, focusing on Poultry accounts. Responsibilities include delivering customized solutions, maintaining strong customer relationships, and ensuring customer success, while collaborating with internal teams.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.