Top Remote Operations & Support Jobs in Columbus, OH

Leads Legal and Compliance department operations, including process improvement, legal technology administration, knowledge management, outside counsel and vendor management, budgeting, contract operations, reporting, compliance support, and insurance administration. Partners cross-functionally with Finance, HR, Commercial, Medical Affairs, Regulatory Affairs, and other teams to improve efficiency, scalability, risk management, and service delivery.

Leads and scales Temporal’s global technical support organization for complex developer and infrastructure issues. Establishes support operations, SLAs, triage, escalation, incident response, RCA, quality, staffing, and performance systems. Develops technical talent, reduces avoidable Engineering escalations, improves customer communications, and partners cross-functionally to convert support insights into product and documentation improvements. Represents Temporal in strategic escalations, critical incidents, enterprise support discussions, and executive readouts.

Leads revenue systems and operations initiatives across sales and RevOps, mapping commercial processes and converting requirements into AI-powered prototypes and scalable production solutions. Owns and improves the GTM technology stack, including automation and data management, while partnering with developers and senior stakeholders. Applies AI to automate work, improve productivity, and measure business impact across lead management, forecasting, CPQ, and order fulfillment.

Build and run UTOPIA’s operating backbone across finance, compliance, HR, infrastructure, governance, communications, and cross-entity performance. Oversee fund and studio finance with the CFO, including budgeting, NAV, capital calls, LP reporting, treasury, audits, and carry mechanics. Lead regulatory readiness, AML/CFT policies, filings, board operations, vendor strategy, business continuity, hiring, compensation, immigration, and scalable operating systems across a regulated investment platform and venture studio.

Supports the Director of Operations and senior team with office management, supplier coordination, facilities support, meeting and visitor arrangements, courier logistics, stock control, customer enquiries, administrative projects, and operational planning. The role maintains office efficiency, liaises with clients and suppliers, manages records and procedures, and supports the London Production Centre while delivering professional, confidential service.

Provides customer support through phone and virtual chat by educating customers, resolving concerns, documenting interactions, handling complex requests, and following up proactively. The role requires active listening, empathy, professionalism, timely issue resolution, accurate account updates, and collaboration within a hybrid contact center environment. Employees also complete assigned tasks, attend meetings, maintain a safe workspace, and support continuous improvement through customer feedback.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Own Ditto’s ambassador program and campus growth operations across 733 college campuses. Recruit, train, support, and manage distributed student ambassadors; create repeatable launch playbooks; oversee campus campaigns, supplies, budgets, and reporting; gather student feedback; coordinate with marketing, product, matching, and support teams; and hire the community organization as it scales.

Provides first-level remote technical support for hardware, software, networks, Microsoft 365, cloud services, user accounts, and access management. Installs and maintains devices, monitors ticket requests, supports onboarding, documents solutions, assists with deployments and upgrades, and helps maintain secure technology systems. The role also improves support processes, delivers user training, and provides responsive customer service to employees.

Creates, reviews, edits, and manages complex cybersecurity professional services documents, including Statements of Work and Change Orders. Coordinates stakeholders, review cycles, approvals, signatures, tracking, and version control. Performs quality assurance, maintains process documentation, researches information, supports process improvements, and mentors team members. Requires advanced professional writing, editing, proofreading, organization, decision-making, and multitasking skills in a fast-paced environment.