Top Remote Customer Success Jobs in Cleveland, OH

The Account Manager will manage client campaigns, optimize performance for revenue goals, and build client relationships while driving growth opportunities.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

As a New Accounts Associate, you will support brokerage clients with onboarding, processing applications, maintaining client info, and ensuring compliance with AML/KYC rules.

The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.

The Account Manager manages 100-120 client accounts, providing digital marketing insights, overseeing campaigns, ensuring client satisfaction, and collaborating with various teams.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The Senior Sales Systems Analyst will manage and optimize the sales technology stack, ensuring efficiency and supporting tool rollouts while collaborating with cross-functional teams.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.

This role focuses on promoting Xero's platform to accounting firms, requiring strong consulting and sales skills, with significant partner interaction and project management.

The role involves leading strategic business projects to enhance customer centricity within the Business Cards and Payments team, focusing on operational alignment, communication with executives, and project management.

The Senior Community Associate will engage with players on Discord, support community events, and share insights to enhance player experience.